Clayton Homes — Local services in Glendale

I waited to write this review until I actually got into my new Clayton home and lived here for a month, as I noticed a lot of reviews only detailed the shopping process but not the building process or how things are handled after moving in.

I never considered purchasing a manufactured home before, however, when an opportunity came up to build on some vacant land next to a friend's house, this was the only way we could afford to take the leap. I was skeptical at first, but after going and looking around some of the show houses, I felt much better about moving forward. They have something there in every price range - the cheaper ones are not as nice, but they do offer some high-end homes that look and feel very luxurious inside - the stigma of a "mobile home" definitely doesn't stick here.

Lane and Jennika were amazing help in guiding us through the process. We probably had a million questions about models, finishes, colors, options, everything, and they happily and quickly answered every question. Trust me when I say we didn't make it easy, as we had to find the perfect home with a good layout and enough square footage to accommodate our family of 6. Eventually we found a model on the Clayton website that, while initially wasn't available through the Glendale office, we were able to special order from Athens, TX with Lane's help (the Farm Flex 4 Elite). When the appraisal for the new land came in low, Lane was incredible with working with us on the price so that we could meet our lender's qualifications and keep moving forward with the process.

Next up was House Smart construction, Clayton's contractor who preps the land and gets everything done at the building site. Zach, Josh, and their father Roger took point on drawing up the plans, pulling permits, and getting everything ready. They also graciously answered my millions of questions, and worked with me on the budget so we were able to get some concrete work done for a back patio. They coordinated hooking up septic, water, and power like pros. I am very happy with their services.

The home was estimated to take 6-9 months to be built, delivered, and move-in ready. We started the process in February 2025, and the home was delivered to the site only 3 months later in May. It took some time to get the home together with all of the hookups and utilities, but by August 1st we got the keys and moved in on Saturday, August 2nd. Clayton's ownership of the process from start to finish (dealer, factory, and contractor) made it seamless. If I could give the home model itself a rating, it would be a 4.5/5. The reason for dropping it by .5 is that there are just some little things in the home where cheaper materials were used, like the trim and the flooring (you can see nail holes throughout the home in all the trim, and we were told that's just how it is as it cannot be covered up).

Since moving in, there have been a few minor cosmetic issues and door alignment issues that have come up. I created a service request on Clayton's website and a few days later their crew came out and worked on everything that came up. They have a 4 month cosmetic warranty and a 1 year warranty on everything else, so I plan to keep track and tackle everything ahead of the deadline.

All in all, the process was smooth from start to finish and I am very happy that I chose Clayton Homes. Thank you Lane and team for helping make my...

Do not purchase from clayton homes mesa our house was what they called finished in May 2018 my ac was over charged and kept tripping breaker and making lights flicker threw whole house took them a month to get it fixed. they did a very sloppy job there is paint all over counter tops and light fixtures I have broken cabinets none of the baseboards were painted or caulked there is fingerprints threw out the texture on the walls my out side paint was very scratched and spotty from not doing 2 coats of paint so the came and painted with the wrong color all over the out side this was all in may we still haven't had them out to fix it and after first rain storm roof leaks and our floor creeks every where from it settling they did not compact or even use water for the pad I have pictures of the whole process I told Mike Lavoie our sales rep of these issues he told me he was sorry there contractors are not the best they took 3 months to set the house up kept lying saying they were waiting on permits, permits were signed and in the front window they were lying to me about everything then at the end of the process they supposedly lost our sales agreement and forgot to charge me for my septic tank and were gonna try to double charge me then we were told we did not need a title for our existing trailer that it was to old to do anything with then at the end try and threaten us with a bill for the trailer when it was in the original sale agreement they were charging us $1000 to remove. This company should not be in business they take advantage of you big time and are liars do not trust clayton homes of mesa I will be uploading pictures to there facebook page. We purchased a brand new home to be installed properly and not stress about everything being done improperly and the issues we are dealing with. This is very...

I will give Maureen 5 stars, I have had numerous things come up with the home and she has been very helpful with all of them. She has been great at communicating various things to me and keeping me abreast of the ongoing situations. She has done a great job coordinating people to come out to fix the various issues that keep arising with my busy schedule.

After more than 3 months I still do not have a working fireplace but she has been keeping me updated. I am grateful for this.

Lane has done a very good job about getting me reimbursed for all the things I had to pay for upfront. Also for making sure that others are not told they can have options that are unattainable or not included in a manufactured home. ie... solar, gas hookup, phone and cable in the home. Hopefully this will make other buyers experience much better than mine.

I’m extremely disappointed about all the issues with the home from the factory. The office team should not have had to make up for the numerous things that came from the factory or gotten the weight of those issues put upon them.

I bought a new home from Clayton so I could move in without any issues but, instead I have had water damage from not installing the water lines correctly, wrong parts to the fireplace, flooring issues. The factory and those at corporate I would give a 1 only because there is not a 0 option. The Corporate office has not responded to me at all. They put everything back onto Lane.

If it was not for the effort Maureen and Lane have put forth, Clayton Homes would be dealing with attorneys, not me.

I would not wish this experience on anyone...