H & H Liquor — Local services in Glendora

Omg! I had the worst experience here. So I bought water and a bucket of chamoy . Before I bought it I asked the person if the thing was expired , he looked and laughed and said i guess they don’t expire. I also slightly lifted the lid to make sure the seal was not broken . As soon as I went next door to the laundry mat , I was finally able to find the expiration and so I went back in and kindly showed him and he agreed for me to check for a non expired one but as soon as I walked towards the chamoy he yelled at me out loud and said well remember you did open it in front of me so I’ll give you your money back and you can leave and not come back. I was in wow and I asked him why he was lying? I told him I don’t owe an explanation for the reason I slightly look to make sure I’m safe buying a 7.99 bucket that’s sealed. He said no you opened it . Now with that attitude I’m going to report this store to BBB and I take this seriously. I then asked for the owner and got George but no number cause he refused . He knows well that was not ok . George please if you are reading this , if you take a look at the camera , not only was he completely lying but screaming his lungs out . He should not be working if he has a bipolar disorder . He went from 0 to 10. I don’t deserve this kind of treatment . I’m next door every week and once in a while shop here but I will no longer waste money here and believe my word George I’m reporting this if I don’t get a sincere apology. We both know expired items should be off shelf . I’m kind enough to forgive this but I want a personal apology from this same man and I’ll let it go but if not you will...

This was such a bad experience for me! I don't drink, but am hosting a gathering this weekend and wanted to make some margaritas. My recipe called for white tequila. The tall woman in the liquor store just handed me a bottle when I asked for white tequila. I didn't realized what it was until my husband came home from work. He said it wasn't tequila, it was rum. I took it back to the store the next morning, and asked if I could exchange it. The same woman said she had already exchanged it for me for something else yesterday. I said she got me mixed up with somebody else and then, she basically accused me of lying. If that was the case, how could I possibly still have this bottle of rum with me? All I can say is I'll never go back there. The customer service was just...

I feel bad for the employees working under the manager Carrie. Unfortunately she can’t be fired because of a legal dispute between her and the owner that she agreed not to press charges on. Meaning she can get away with anything, from her general rudeness to racist remarks towards customers. Don’t bother complaining because the owner doesn’t care, nor will they respond. Sad to see a business conducted this way, the locals have some choice words about her. This location is worth...