Ortho Mattress — Local services in Glendora

My wife and I recently visited the Ortho Mattress store in Glendora, and we were thoroughly impressed by the outstanding service provided by the salesman called Bill. From the moment we stepped into the store, Bill greeted us warmly and immediately made us feel welcome.

Throughout our visit, Bill demonstrated a remarkable level of expertise and professionalism. He took the time to understand our individual sleeping preferences and guided us through the extensive selection of mattresses, offering valuable insights and recommendations tailored to our needs as a couple. His patience and willingness to answer all of our questions ensured that we felt fully informed and confident in our decision-making process.

What truly set Bill apart was his genuine concern for our satisfaction. He never once pressured us into making a purchase and instead focused on finding the perfect mattress solution for both of us. His honesty and transparency regarding pricing and product features were greatly appreciated and contributed to our overall sense of trust and comfort.

At the end of our visit, thanks to Bill's exceptional service and guidance, my wife and I happily purchased a mattress that not only met our needs but exceeded our expectations. We left Ortho Mattress feeling grateful for the positive experience and confident in our investment. If you're searching for a new mattress in Glendora, we wholeheartedly recommend visiting Ortho Mattress and seeking out Bill. He is truly a professional who goes above and beyond to ensure customer...

I had been putting off getting a mattress for many years and last week I finally pulled the trigger.

When I walked into the showroom, I was greeted by Bill. Now I’m accustomed to salespeople, especially those working on commission, and the tactics they will employ to “close” the deal. From the very start, Bill was very different from your typical salesperson.

When I arrived at the showroom I was the only customer. Over the next hour or so, Bill walked me through the variations of beds and what was best for my back. His professionalism and dedication to what he does was simply outstanding and stellar. His patience and diligence, and ensuring that I had all the information that I needed was a breath or fresh air.

There was no pressure to “close” the deal NOW!! There was no pushing of products, and no rush to close the deal. He walked me through the entire process and made my decision to return the next day to purchase the bed and mattress a wise decision.

Bill was a breath of fresh air and a credit to his industry. The only complaint I have is their outdated compute operating system. No one, and I mean no one uses the DOS application since the late ‘80s. However, it appears their lack of computer technology translates into savings for the consumer. So, I guess my complaint about the computer system is a minor thing compared to the savings I...

My girlfriend and I, came here right after visiting Sit N Sleep. Initially, she was interested in 3 different beds but none of them really engrossed her enough to buy.

However, that changed once Bill provided great customer service. Bill greeted us right away as we walked in, and as soon as he was available after helping another family, he came and introduced himself, and asked various of questions to understand what she was looking for. He showed us different beds, and was very thorough and in-depth with his product knowledge which was really helpful and ultimately helped her make the best decision based on what we were looking for (attributes) and price point.

In addition, this is a family owned business and the beds are made here in the United States which is a great benefit.

All in all, he did a really great job showing us a variety of beds, based on different characteristics, price points and allowing us to make the decision without being aggressive like most sales people. He was energetic and passionate about helping us. I would highly recommend coming here and...