Toad and Co - Golden, CO store — Local services in Golden

Full disclosure - I purchased these pants at a consignment shop, the sales tags were still attached to the clothing with the original price, implying it was barely worn and fairly new. This review is on the quality of Toad and Co apparel only.

I LOVED these pants. I wore them two times a week at my desk job, they were comfortable, they were cute, they were practical. They lasted 4 months. These pants are originally priced at like 90 some dollars. FOUR MONTHS! It’s not worth the money. I paid consignment and not the full price and still feel a bit robbed. If an item of clothing is priced near 100 dollars I expect it to last years, not MONTHS. I was going to go to Toad and Co for more clothes, because these pants were amazing, but I don’t even think I’d be willing to pay a sales price. My Hot Topic graphic tees from middle school have outlived...

Made the mistake of not reading reviews that mentioned this store does not accept online returns - but why would one anticipate needing to do that when seeking to complete a return to a store that is the business you bought from directly online.

There is a simple fix here: simply clearly post on their website that they do not accept returns or exchanges from Toad & Co. online and it also would not be bad if they mentioned that they are an independent store from Toad & Co. otherwise too. Why they have not done that after others have encountered this is just bad customer service and...

Although I typically like this store and shop here a few times a year I was very disappointed to find out that they don’t accept returns for online orders. I went to the store but they didn’t have a wide selection of colors for the shirt that I wanted so I ordered them online. While online I ended up ordering a few more things that I never tried on at the store which didn’t end up fitting. I tried to return the unwanted items, but this location says they won’t accept online returns. Very disappointing that you could use the brand name but not function like every...