Pure Patio — Local services in Goodyear

I bought a $249 table, expecting a decent product backed by reliable service. What I got was a wobbly table. Customer service arranged an exchange, but the replacements? Equally unstable.

When I asked whether a wobbly $249 table seemed acceptable, they replied, “It’s all relative.” Let’s be honest, it is not acceptable, and it is wrong.

I tried returning it. No refunds were allowed. And if they were? A restocking fee and an extra charge to my credit card.

So here I am stuck with an overpriced, shaky piece of furniture. I was strong-armed into keeping it despite doing everything to make it right.

My advice: Buy your furniture somewhere else. Quality furniture isn’t part of the deal. The honey lotion is why they...

Ordered 2 high back chairs & cushions not what was agreed upon at time of purchase. Paid in full at time of order which we didnt like but because it was a custom order so we agreed. Took 2 weeks longer than originally agreed upon 12 weeks. Manager said nothing he could do besides order whole new chair and we would have to wait another 12-16 weeks. Guess you cant just order cushions from here and keep a customer happy for what they originally ordered. Management wasnt willing to put this right, so we will never...

Purchased my first pellet grill from pure patio. Very helpful and knowledgeable on grill manufacturers' features. I went with the GMG on a great sale for 599! They also carry a wide variety of popular pellets at a very competitive price, in my case $14 for 28lb bags! Pulling up to the store, I didn't expect much to be inside but its HUGE inside with anything you can imagine for your backyard furnishings and decor, she tells me they're going to expand that store even further. Great experience I will...