Spencer's — Local services in Grand Junction

We went into the store to look at and buy some personal adult toys. The staff eyeballed me and my brother like we were theives and would not let us browse the merchandise without interrupting us ever 5 seconds. Then when we were buying our items, there was a issue because the item was way more expensive then the clearance bin indicated. The associate got pissy with us when we said no we didn't want to buy it and would choose something else. My brother walked to see what else he wanted while she gave him nasty dirty looks and slammed my items around, dropping one of them on the floor entirely. When I asked for her name and her managers name, she snapped out she was the manager and did not give her name. I then informed her that she was being rude as hell to both my brother and me in which she responded she has the all the store associates at her beck and call and they would back her because she has been there 20 year. Well is 20 yrs experience worth losing customers?!?!? Cause that is just what happened. We will NEVER go back as well as we a r each going to use word of mouth to spread the experience of what just happened to all our friend and family. Corporate, you need to FIRE this so called manager who treated us and im sure hundreds of other customers this way! I work in retail as well and if I EVER treated anyone..associates and customers..like that, I would be fired the next day! Customer Service is the ultimate goal of a shopping trip. I cannot believe that she has the associates at her beck and call..in fact I'm sure they want to speak out against her, however are terrified of her or afraid they will lose thier jobs if they said anything again her. NEVER will I step foot inside a Spencer's again! That's about 20 potential customers in my immediate family alone! What a...

Over priced for cheaply made lingerie and other knock off items. Good sales, just poorly made items. Everything in the adult section is sized to fit a junior and not an adult which was weird. They have a return and exchange policy, but if you return or exchange anything more than two times they will flag you in their system; So you cannot purchase or return items. Which is incredibly whack especially because they don’t have any fitting rooms. There is only one decent employee, A very knowledgeable and sweet gentleman with gaged ears, and piercings. Who is the only one to check on any shoppers. As well as giving good recommendations and being very helpful All of the females that work, there are extremely rude. One of the ladies there was wearing pajamas to work and then you can see their thong and vape tucked into it sticking out. Or they squat outside on their phone so they don’t get caught on camera. Instead of helping you look for items They tell you they are out of stock Without looking in their system or their back stock. Or they get an attitude when you ask for help. You can also over hear the ladies complaining about their work or their schedule. Very off putting. Spencer’s is...

My child and his grandma, that I think is too old to know better.. went into this store and my child was allowed to go browsing in the back with all of the adult toys! He is too young for that and absolutely should have never seen the things he saw! I am not happy at all about this and think this is mind blowing that kids have free access to view adult toys! This is very wrong and they need to take a much different approach! Kids shouldn’t be able to just still back there and see all of that! My son now knows a little too much for his age thank you Spencer’s ! How ridiculous that the allow this for kids. 😒😣😢 do better! Be more...