GameStop — Local services in Granville

Boyfriend and I went in shortly after Christmas. Bought 2 games. Staff was super friendly and talkative…..so talkative that they forget to put the game disk in the 1 case. Fast forward 2 weeks later (once we realized she didn’t give us the game) I went back to the store to ask about getting the game. They “looked in the system” and can’t find our purchase under the ONLY phone number we’ve ever used at the store….then they checked their inventory and there was “no game so sorry *insert employee shrug here” So long story short, they stole $20 from me. Do...

GameStop’s are terrible I’d give negative stars if allowed .bought a used game and employee tells me 30 days I said ok and went home to play and hated the game I haven’t had the time to return it and I go in yesterday for then to say you only had 7 days to return so I called store managers and they said you probably beat it so we aren’t doing a thing and the corporate they basically said we aren’t doing anything so because a employee told me wrong on the return date I’m stuck with the game now so will never go back to another hope they go...

This place used to be the best to find games now its a joke .. prices are higher than competitive retailers and they never have the right inventory .." Oh sorry we are out , but my shop 10 miles away clear on the otherside of town has 5 copies" so u call and they say oh no we dont have any but maybe our other shop does .. guess what I will be going to another shop from now on. There is more gaming collectibles and junk merchandise and USED games in this place than new games or anything else for that matter . Game Stop you have...