La-Z-Boy Home Furnishings & Décor — Local services in Granville

Absolute mess over there, bought a 4 piece set of tables from them, paid in full, took one with me and was coming back for the other three. When I returned to get the items they had given them away to somebody else without verifying who they were. They asked that person for my name and when they couldn’t give it they still gave them my stuff. When my girlfriend and I were upset about this she was told to watch her attitude. When offered to have the 4 items shipped to us brand new, we decided to take it. I returned the next day to do so and was told that one of the items wasn’t on the ticket so I could have the three but would have to pay full price for the last one. Absolute joke over there with terrible management!...

I prefer to give a rating after we receive the items we purchased. However, the staff at the Morgantown store were super and made us comfortable (easy to do when you have La-Z-Boy recliners). Rachel, who was our designer consultant made sure that she understood our furniture needs and was most respectful of our wishes. We are particularly grateful for Charlotte's product knowledge and for recommending Rachel 's talents and decorating services. Now we cannot wait for our future...

Shiloh was a wonderful sales person. She covered EVERYTHING I needed to know, without being 'pushy' or any pressure at all. She was honest in everything we discussed. In all honesty, I shopped ALL the name brand furniture stores for my new sofa and purchased from Lazeboy---mostly from the way I was treated in the store. Lots of selection, good prices, BUT most important, great sales person. ...