Treasures Jewelers - Now operating as Marc Robinson Jewelers — Local services in Grapevine

Would not recommend this jeweler at all. I was getting a band added to my ring and they took it which I understand they had to and said it would be ready by a certain date. Then I call to see if it is ready for me to pick up and they said no it will be 2 more days. I wait and then call them two days later and they say no it will be ready in another day or two. I told them no I am coming to get it tomorrow cause it’s already past the date you guys have said. Then when I pick it up my ring is two different colors and the ring is not soldered together correctly. I tell them my ring is two different colors and I don’t like the way it’s soldered and they said it was never put down in the receipt that it was suppose to be dipped in white gold and I have my receipt and it says right on there it is. They tell me they can take it back and dip it and they will call to the jeweler about the soldering but they don’t know how long it will take to get it back. I said no thank you I will have someone else fix it! I will NEVER recommend anyone to...

Great service! My husband got me a wedding ring from here. It was too small so I dropped it off to be resized the day before everything was closed due to the COVID-19 pandemic. I was curious if I was able to get my ring back just until everything opened back up. I got lucky one day and called and a very nice lady by the name of Sana picked up the phone and was really helpful and even gave me her personal phone number so she could keep me updated on the status of my ring! Long story short I got my ring back today(may 2nd 2020) and I absolutely love it! These people are the truth! I highly recommend you come here for any jewelry needs! Thanks Alex and Sana! You all have all my business...

Takes average of children sold my grandson a $28. Watch for $103. Told him it was $450 watch . It didn’t have the original band it was white plastic. I was across from store time I made it he already sold him the watch about 3 hrs later I took watch back because it didn’t work & had get it fixed . It has a 7 days exchange no refund. The guy tried act honest but he wasn’t. He told me I won’t just try make $100 off customers. The picture is what it should have...