We visited here for my son's birthday on Saturday. After being sat, our server Sierra came by to introduce herself and lead off by saying she is super busy and has a lot to do but will be with us shortly. She sent a host to get our drink order. He took the order and when he brought the drinks, he dropped the drinks on my son. He apologized and I asked him to get some towels. They brought towels and left them on the table. My son's seat and the floor were still covered in ice and liquid. I cleaned him up but he was still cold so I asked Siera if she could grab an apron or something so I could try to warm him. He had on my jacket as well. Our food took about 45 minutes to come out. I had to keep flagging down siera for refills, straws, and even silverware. Even after asking for items, she either forgot or she brought them to the table and tossed them across the table which I thought was rude. She was more focused on going home and cleaning her empty tables, sweeping the carpet around us while we were eating. I thought this was unsanitary. She even asked my niece if she was done with the salt shaker because she needed to clean it for side work. Like really? We're in the middle of dinner. She asked my son his name twice and asked did he want a birthday song. He told her no because he is very shy. She still came out with people and did the birthday song AND GOT HIS NAME WRONG. She asked him to stand in the chair and then asked my AFRICAN AMERICAN SON TO BEAT HIS CHEST LIKE AN APE! This was highly offensive. She could have picked a different animal. I told my son not to but I got it all on video as well if you would like to see it. When I told her what dessert my son wanted, she said well that's 18.99. Implying that it was a lot of money, I felt stereotyped at this point. We asked for the check and left her a $10 tip which was more than she deserved for being inattentive and rude. She grabbed the receipts while we were still at the table and went to complain to coworkers that she only got $10, She was asking people to finish cleaning her section because she was ready to go. She came back by the table with an obvious attitude and even dropped one of my daughter's belongings on the floor and did not pick it up. At this point I went to look for a manager. I explained to her about everything that happened that night. She said no one told her about the drinks. I saw her and another guy manager walk by the table numerous times. No one did table checks and I know they saw my son in a bright red apron and should have asked questions. Siera interrupted me talking to the manager and try to give a fake apology. She claims she gives everyone the same service. If this is true, this is horrible. I have still yet to hear from the GM or any management about this situation. We will definitely not be back.