I hate to say this.... but the pharmacy @ this location is the absolute worst pharmacy I’ve ever been to. Forget about the pricing. I could care less..... what I do care about it customer service. Nobody likes to be forgotten about when it comes down to it. This pharmacy has never gotten a time right for my prescription- when I’ve went out of MY way to drop it off so it would be ready at a specific time. So they may be out of my medication once in awhile, that’s fine with me too. But please- please..... get it together with your staff, and coordinate your time people!! When a script is dropped off at noon and told it will be ready by 4:30. Have the darn script ready! I wish I didn’t have to keep going back to this wretched pharmacy but I have no choice. Perks of living in a small town. Honestly..... I might go out of my way to switch over to the rite aid in kalkaska- because next I’ll be needing BP meds due to the lack of communication and customer care given at this so called “pharmacy” what a complete circus. Wish I could get away with half the things these employees do and still get paid. So sad. Please...... just try to be better at your jobs people :( work as a team and be efficient-...
Read moreRecently I went to get my second shingles shot. It was 1:05 PM. I was being waited on by a very nice gray haired lady in the pharmacy. Everything was going fine until a younger woman woman working the drive through told her she couldn’t do it. I would have to come back after their lunch break. I know they go to lunch at 1:30. I said but it’s 1:05. Can’t do it. Paperwork. It doesn’t take 25 minutes to fill out paperwork and get your shot. I had filled out paperwork for the first shot. I shouldn’t have to do it again. The gray haired lady was surprised at the comment from the other worker. She was very nice but the other young lady was NOT. I guess their lunch half hour has expanded to an hour. Great service from one pharmacy employee but terrible from another who wasn’t even involved with the transaction. I agree with most of the reviews regarding the...
Read moreThis Walgreens pharmacy is a joke! My prescriptions were called in from my doctors office and 8 days later I called and they are finally ready for pickup. I drive the 30 miles to get my scripts only to have to wait 20 mins because they all take their lunch break at the same time. Finally I ask for my scripts only to be told I would have to wait 30 minutes for one of them even though i had am email stating it was ready for pickup. The associate was extremely rude. I asked her if I could have my script filled elsewhere because I can't wait and she said yes. Needless to say she lied. This type of medication cannot be transferred to another pharmacy. So I completely wasted an entire day because of her inability...
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