From the moment I contacted BADC, the experience was seamless and welcoming. I ordered a sample engagement ring from a designer, and when it arrived, the team walked me through every step—from sizing options to full customization—in a way that felt clear and stress-free. A few months later, we stopped by the store to explore other pieces and learn more about the ordering process. That visit evolved into selecting the perfect diamond together and discussing the benefits of ordering a matching band from the same designer right away. While browsing, I couldn’t resist a charming bumblebee necklace from their Honeycomb Collection. The staff also informed us about financing options, laid out the expected delivery timeline, and explained what to expect next.
One of the highlights was discovering that BADC is dog-friendly. As pet parents, bringing our dog into the store and having her be treated like family meant the world to us. Six weeks later, our custom engagement set was ready: the designer’s setting perfectly showcased the diamond we’d chosen earlier.
Since then, we’ve returned for inspections and cleanings, and every visit feels like catching up with old friends—even with newer team members. Christina, has consistently gone above and beyond, offering guidance whenever we weren’t sure what we wanted. During a recent visit, she reignited our inspiration by asking, “What’s something you can’t live without?” That simple question led us to a treasure trove of designs—and ultimately to the perfect rose-gold permanent bracelet. We know that when the time comes to add more pieces to our collection, we will not hesitate to return to BADC. Bay Area Diamond Company delivers exceptional service, warm hospitality, and expert advice at every turn. I couldn’t recommend them more highly—there’s no wonder they’re...
Read moreThe atmosphere was welcoming and our overall experience was amazing!!! Christina was friendly and knowledgeable and was able to answer any questions we had and answered questions we had not thought of asking but were glad she informed us about. When working in any profession that requires you to work with people being kind and welcoming seems kind of obvious but with Christina it was clear to me that this wasn’t just part of her job, she is a genuinely kind person that cares and wants to make sure the customer that is coming in is happy with their jewelry. We got permanent bracelets and she was knowledgeable, she didn’t rush us, she didn’t try to push us to get other jewelry, what we wanted we got. She made sure we were comfortable with how it fit on our wrists , I can’t emphasize enough how this was such an enjoyable experience for us because Christina was so kind and she never rushed us or hurried us along. She made us feel like we were valued customers as much as the person spending thousands on jewelry. If you are looking for a new jewelry store I highly recommend Bay Area Diamond and I would ask for Christina!! She did an amazing job on our bracelets!!! We absolutely love them!!! Christina was so kind to offer to take some pictures for us!!!! This was something my daughter and I had wanted to do for a very long time and without even knowing it Christina made this experience so special by capturing pictures for my daughter and I and I can’t thank her enough!! Check out Bay Area Diamond and ask...
Read moreFrom the beginning my fiancé & I had a heartfelt connection with Christina with her genuine compassion to help us choose the perfect engagement ring to suit our love. We found what we were looking for & then some. Bay Area Diamond has always been prompt in communication and keeping us updated. Not only did we find our forever but we built relationships along the way, as this means just as much to us as our jewelry. Bay Area Diamond isn’t just a jeweler, they’re a place to make you feel welcome & supportive of some of your most precious memories. Thank you for making our engagement that much more special. Shout out to Ryan, as one time he hand delivered my engagement ring to me after being resized! What a guy. Just recently Alysse custom crafted earrings to complete a star sapphire set for a special person to me. They turned out stunning! I also have to give a shoutout to Maggie for her social media skill as I am always so impressed by your fun & savy posts. I always look forward to the next one 🤩 Riley, thank you for always cleaning my ring when I come in. Brian, thank you for having a high standard staff and quality jewelry. You & your crew have a great thing going on & you probably don’t hear that enough. So, BADC deserves more than a Five Star but that’s all Google will allow. Thank you to all that have worked together for us. Go check...
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