Green Brook Buick GMC — Local services in Green Brook Township

Initially when I approached sales team for purchasing gmc terrain Denali 2024 team has shared me a quotation for terrain Denali with out premium package for 42500 as out door price this price includes $1000 dollars as registration fee. Sales team informed if registration fees goes down to 400 or 450 I will receive rest of the amount. Based on this confirmation I requested to get me terrain Denali 2024 with primium package then sales team mentioned you may need to pay for $1000 extra , which I agreed and proceeded with the purchase for $43500. All thought out the purchase I was checking with the sales team about the refund or adjustment of registration fees they were agreeing for what they initially committed. After the purchase also I was connecting with sales team for the amount , they were mention it will be returned from government registration office. After a week I was going through all the paper work they shared , i those documents they mention archival registration cost only $400+. When I took this up with sales team and there manger , they are mentioning we have adjusted the rest of the amount towards cost of the he vehicle with out even mentioning or being that to my notice. I even asked them to share there compliance team information to report these they initially said they don’t have any after requesting again and again , they said they will share in 20 min , but no one share those details. I even had batter deal from other dealers like Maxon and performance gmc , due to the until talks I trusted and went with them.

————-/////////// After having one and one discussion with manger and sales rep and other service members I am adding this to the existing msg. Thanks for your time . The only reason I bought car in green brook is just because of the sales representative that I have meet . From day one I was asking him about the $1000 registration free and refund process if registration office charges less. Every on assured me that if registration office charges less than $1000 I will get the rest of the amount back as check. Things did not go as planned, as non of sales persons or managers did not mentioned that you are adjusting the amount against the car value and sending only $490 (I,e mentioned on purchase order ) or $411 (I,e that is mentioned docs during )for vehicle registration.

I'm here to give an HONEST review. I've had a Chevy EV for about 3/4 Months and I'm counting down the seconds to get rid of it in 3 more years.. I've despised the car after 3 days of leasing it. Anyone thinking to buy this car truly needs to educate themselves on EV's not just go based off of what the dealer educates you with. Apparently, each model of this vehicle comes with different mileage range. i have a standard blazer that only gives me a 280 mile range on 100% battery. unrealistic for a parent like me. i transitioned to this from a Traverse that gave me 420 mileage range on a full tank. In other words, the blazer EV with 280 mile range is like having a half a tank... in terms of charging. Your best bet is to have a charger installed in your home. WARNING: OUTLET INSTALLATION RANGES BETWEEN $1K-$2K.... if you use a traditional outlet you will get about 4 miles for ever 2 hours you charge. public chargers do not work 98% of the time, especially the free ones. The ones you pay for, also don't work half the time and the ones that do get taken up so fast. I had 8 percent one day which is about 12 miles and i spent an hour trying to find a charger and could not find one., this actually happened a few times if im being ENTIRELY HONEST. The first time i charged my car to 80% which is what is recommended- i spent $60... again, $60 for 80% battery which is 226 Miles. Think of it as $60 for half a tank. The car has a nice ride - its about the only thing i like from it. Super smooth- no gear shift so you can go from 0-100 real quick, no pun intended. The car has an auto brake feature which will give you whiplash any time it activates. i tried turning it off because the emergency brake has turned on on me in the middle of the highway and me driving without other cars in front of it. Its happened to me parking, at a green light, coming off an exit- you name it. again, I've tried turning this feature off and it still activates on its own. in my opinion- dangerous- especially in the middle of a highway or coming off an exit as anyone can easily rear end you. the car has the bird view to park which is pretty great. this is an electric car- like a cell pone- they glitch all the time. some days the screen works, some days it does not. some days it works and then in the middle of me driving the screen goes all blue etc. The car is definitely spacious, although i lost a 3rd row seat from my Traverse- the trunk space makes up for it. the google or Alexa feature it has- instead of car play- never works.. N E V E R - i call for google or Alexa and they're response is always "i seem to be having a problem right now" or the screen says "feature unavailable please try again later". please keep in mind that this is how you pull up your GPS or music while you're driving- so if you have an emergency mid ride- you're better off pulling over. also, back to the battery quickly. I was told any GM dealer will charge for free- this is absolutely inaccurate. I've visited a number of dealers and they all state this was a lie. they can charge in the even of an emergency but you have to pay. They'll also tell you GM offers incentives to install the charger in your home, well, guess what, this doesn't apply to the Blazer EV.. all they can do is recommend you electricians. i tried returning this vehicle after having it for one week- 10 days- and was told i had the car for a month so i couldn't be helped. it felt like a month because i got it on the 28th of the month and came back on the 7th. I want to be fair and state the dealer did offer me alternatives for my vehicle and my situation a smaller Buick for $800 a month and more money down payment.--- clearly i had to keep this EV which i despise with every ounce of my body. This dealer definitely lost what could have been a loyal customer.. again, this car, for me, a no go... HOPE MY TERRIBLE EXPERIENCE CAN HELP...

Green Brook GMC Service Department Review

I recently had my third visit to the Green Brook GMC service department, and unfortunately, my experiences have been consistently disappointing.

From the moment you walk in, the lack of greeting or acknowledgment is striking. The service staff seem engrossed in their computers, not even lifting their heads until you make the first move. It's a frustrating start, as you'll find yourself standing around waiting until you speak up for assistance.

I purchased a brand new 2023 GMC Sierra from this dealer and was very pleased with the buying process. However, my satisfaction ended there. The service department has failed to meet basic expectations each time I've visited.

First Visit: I went in to have the tailgate emblems readjusted because they were not set symmetrically. When I returned to pick up my truck, I found the emblem placed crooked and off-center. This issue was never corrected.

Second Visit: I brought my truck in for a simple oil change. The next day, when I picked it up, my truck was blowing clouds of white smoke from the muffler. I had to return to the service department, only to be told that they had overfilled it with oil. A simple "sorry" was all I got. Overfilling the oil could have severely damaged my engine, and their lack of concern was alarming.

Third Visit: Upon picking up my truck after the third service visit, the check engine light came on as soon as I pulled out of the lot. Furious, I went back and found that they had forgotten to reconnect the mass flow air sensor. After speaking with the service manager, he apologized, fixed the problem, and offered to fill up my gas tank, but I had already done that myself. He suggested I go directly to him for my next service appointment.

Despite his assurance, I am hesitant to return. I am giving Green Brook GMC one last chance, and if they fail again, I will never return to this service department. The consistent lack of attention to detail and careless mistakes have been incredibly frustrating and...