I had the unfortunate opportunity to speak with a member of the staff from this business over the phone this morning after my order that was placed for same day delivery yesterday never arrived. This order was placed through fromyouflowers.com and I paid extra for same day delivery. Suffice to say, the flowers never arrived and I received a phone call from this location the next day where the florist proceeded to tell me how they'd be happy to deliver the flowers today and make them look "extra pretty" No apology for the flowers not showing up on time, just an excuse about high order volume, so why did you accept my order for same day delivery if you weren't going to be able to deliver the flowers the same day???? The person on the other line then proceeded to chastise me, saying this was a "lesson to me" and a "teaching moment" that I should order through a local florist instead of online, which in and of itself is a damming statement BECAUSE THE ORDER CAME THROUGH FLOWER JUNGLE FLORIST. Why on earth would I or anyone ever order through you if this is how you're going to approach a situation where you were incapable of satisfying an order? If you are going to promise same day delivery and accept my order, then you should follow through with it, and if you are going to tell me that I should order through a local florist like YOU instead of online, MAYBE you shouldn't do that in the same breath as the one you used to chastise me for placing the order in the first place.
In summary, stay FAR away from this place unless you want your same-day order to not arrive and for the only remedy this business to provide you be the offer to make your arrangement "extra pretty" the day AFTER your flowers were supposed to arrive. Hopefully this review is a "teaching moment" and a "lesson to you" if you plan to order flowers and you consider this business...
Ā Ā Ā Read moreMy family & I were in town for our dear friend's Celebration of Life, & wanted to make an arrangement for her. My mom called around to find someone who had some bird of paradise stems in stock & found that Flower Jungle had plenty. Denise was extremely helpful & after telling here that i am trying to become a floral designer, she let me arrange the flowers at the shop & charged so much less than I expected, which i am extremely grateful for. I wasn't sure what i could put with one stem of BOP & Denise showed me those stunning purple vandas, & then the orange lilies were a natural next step. While looking through their flower fridge i saw so many incredible flowers including a rose the size of a baseball & what i think was an ornamental onion flower. They have a lot of uncommon flowers & greenery that you can't always find elsewhere. They also sell tillandsias (air plants), potted orchids, lucky bamboo, & various houseplants, some of which they arrange in baskets. I had an incredible experience there & would love to return if i ever get the chance. if you are lucky, their african grey will...
Ā Ā Ā Read moreIn response to Johnathan that is not the owner of flower jungle just employee there,let's get this straight.i called to tell you this were not the colors I wanted never said I did not like,yes you ask if I wanted to change it and the you got nasty with additude and I try to tell you I would ask my daughter.you hung up the phone on me you called my daughter to complain about me you did not tell the owner what you did. I have used this shop before and I would not have put anything if it was not for you going as far as calling my daughter,yes she is going to tell you she likes it is coming from her mother. I had spoken to Denise the owner regarding the flowers and it was all taken care she even apologize for your rudeness till you went out of your way and complaining to my daughter. Stop acting like you are the owner.stop lying about what really happened.and in regards to this shop there are plenty of shop out there that do just as good.im the one that ended your services.im not a nasty person but it truly shows who you are. Good luck with...
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