SeaBase Family Fun Center — Local services in Greensburg

I asked one of the girls from the snack bar for a rag so I could wipe off the table that we were sitting at. She told me she would wipe it, but then asked another girl to get it, which caused an argument between the 2. ALYSSA, the girl who finally came to wipe it off for us, had a horrible attitude, and began to angrily wipe the table off flicking crumbs and chips from the previous party all over the adults and our children that were sitting there. THEN she angrily sprayed cleaner all over the table, (without warning us, asking us to move, OR EVEN spraying it on her rag first which would have been the sensible thing to do) which got all over us. We went up to the front to tell he manager what happened and he proceeded to tell us that “since she didn’t say anything, he can’t do anything about it”, he also said “they’re rushing around” SO, I guess it’s okay to spray chemicals on adults and children, and fling crumbs all over them because “they are rushing around” which was not the case.

Also yalls food is disgusting. I will NEVER recommend or go back to sea base ever again.

-Keaira Booker

Response to the expected defensive

response: It seems like every negative review you get on here, you have some kind of excuse and defend the actions of your employees. Did you miss the part where I said the girls openely argued about WHO would clean the table? Secondly, when my sister came back to you a second time and explained the situation better you continued to defend Alyssa, and use “rushing” as an excuse. As a woman who has worked in customer service for quite some time now, I was taught, and also used common sense, when dealing with customers no matter how busy I was, “rushing” is no excuse for food, to be flung on customers and chemicals sprayed on people, ESPECIALLY babies and those who are pregnant (MYSELF😊). She also only wiped off a quarter of the table, and left the rest of it absolutely filthy. Rushing or not, Alyssa’s actions were not justified in any way. So instead of blaming your customers for “miscommunication”, maybe you should take the time to reprimand your childish employees. Oh and clean your bathrooms while...

First time I've ever gone here and it was a great place to wear out my kid for most of the day.

Went around 11:30 and stayed till about 4:30 on a Tuesday. Not busy at all with only 4 other families until about 2 or 3pm.

Very clean (especially the bathrooms! Even smelled better than any public bathroom I've been in.) and everything seemed sturdy and safe....even for adults...if you're limber ;)

My kid is 3 and loved climbing everywhere for hours. There is an area for smaller/younger kids as well. I thought I might lose him up above through all the pipes but there is a good bit of room underneath to follow along so you don't have to climb through yourself.

I wouldn't go if you're only looking forward to an arcade or food. Although was glad I didn't have to leave to get my kid something to eat and the arcade broke up the day. The food is typical concession stand food (pizza (they have gluten free), fries, pretzels, burgers, nachos, icee.etc)....OH and they had coffee which I was thankful for! The arcade has typical games you would find but my kid only really enjoyed the wackamole type games...oh and the candy claw machine of course. Everything takes tokens that you get from a machine (some machines say quarter pricing but it's all tokens). I asked for help understanding cause the one game didn't have a token sticker but the staff was helpful and even loaded up the game for us. (If you want the best bang for your buck getting tickets, play the doodle bug game.) The train runs every hour and takes special tokens that are different then everything else. $2 a ride. It goes in a small circle 4 or 5 times but my kid liked it enough to go twice.

This is one of the best places around, especially for $6 a person as long as you want. Just remember if you leave you have to pay again to come back....which is super fair, especially compared to prices for any other amusement place around here. Plus it's inside!!! I know where I'm going most of the winter to...

We brought our nearly 1 year old and 4 year old there yesterday for a birthday party. The party room was nice and the server was very good with the kids and pleasant. The place was busy, but the kids had fun until the train. It was very disorganized and the worker was clearly overwhelmed. A young girl (maybe 2 or 3) was in line and told she couldn’t get on the train because it was for a party. A woman who appeared to be the mom was holding an infant and tried to move the little girl out of the way but the girl tried to go around to get on the train anyway. The worker KNEED THE GIRL IN THE FACE!!! The mom walked away and it looked like a manager got involved, however the worker was laughing. NOT OK. We left. Never going back. So unsafe, cruel and totallly inappropriate. What kind of place that caters to kids has employees that knee children in the face and then laugh about it? Totally disgusted and my 4 year old was disappointed that we had to leave but I didn’t feel like having her assaulted too.

Since I can’t respond to the response, I am editing my original comment to add this. I would love to see the video and I love the tone of your response which is very defensive and unprofessional in my opinion. This incident was actually the topic of our breakfast conversation today and I felt the need to offer my input after seeing that other people complained about the same incident. Maybe you should invest in a different type of system since you believe that an employee using their leg as a safety mechanism is appropriate. Thank you for corroborating my beliefs that your facility is manned by uncaring and immature individuals. Even if your claim to “it didn’t happen” were true the fact that I witnessed your staff laughing at someone during an incident is concerning. I assume you have video...