I’m leaving 5 stars based on my personal experience and expectations, but will leave thoughts on my experience below.
The details: I want to say thank you to Krista I believe who helped me a lot, and I didn’t get her name but a sweet young girl, it was her second or third day and she was just shadowing but she was so sweet and a kind. I would’ve loved to have had her assistance the whole time as I felt her attention was more genuine and felt real, and experiencing the moment with me. Thank you for that brief interaction ❤️ I found them affordable for my budget and preferences (I spent $700 for my dress after fees, and around $~600 or a little less for alterations. I did find alterations to be expensive, I’d recommend shopping around to save $ if you can allow for that) I found the experience to be an easy transaction. I say transaction because it felt like that vs. a special day or big moment for a special day. Keep that in mind if you’re looking for that. Nobody was rude or made negative comments about me/my and I was greeted and treated friendly for the most part. I do have an entire back tattoo and could tell the older crowd seemed less of a fan, but no comments or anything! -They offer a ton of dresses from formal, to wedding, I believe kids gowns and jewelry, veils and accessories. There may be more, that’s what I looked at. Reading reviews, I would say most are accurate based on my experience. Most people are warm and friendly, some are just very dry. I cannot determine if it was because I was not a bride, and/or my timeline was rushed for parts of the experience that I think others may find disappointing. I was asked about my event and reason for the dress, gushed abut it ..then asked when my honeymoon was. 🙂 I’m not getting married LOL i understand checking out, it happens. Just a reminder that this is everyone’s special day, regardless of what the event is. I simply said no honeymoon…why bother My turnaround time was about 2ish weeks from first interactions to picking up my dress family operated (maybe owned, feel free to clarify in comments) which is always cool to run into! Support family business! the space is tight, not a 1:1 or private areas (unless that have a section I didn’t go to, very possible). You share a small area with other brides trying on, separated into rooms with curtains, share mirrors, and stylists occasionally. I didn’t mind, everyone compliments you and the vibe is decent if you’re okay with the “bargain” vibe of wedding dress shopping my last point are just details, I came in to try my dress on post-alteration and everything was great. I got the dress on aside from zipping my lower back leading into a long line of small buttons trailing my spine, which would be impossible to button myself in any setting. The lady helping zipped me up..and then didn’t button me. Left my entire top of dress unclosed (so not a true fit, was only secured up to my hips), walked me through the bustle and was told I’m all set and can check out my dress. Could I have asked? Yes, absolutely. I was almost in shock that she wouldn’t have secured the entire back of my dress for a final and last review, especially after dropping $600 on an alteration. So I checked my dress out and left, and leaving the review that was asked for probably 10 times during that interaction. A quick oversight but coming home to find that a top button is stretched out that was mentioned for being adjusted..still stretched, and we didn’t catch it because you didn’t full close my dress…disappointment for sure. -overall, I’m giving it a 5 star because I got a beautiful dress for a decent price and had a good interaction overall. Still think it was a great find, I do recommend as it could be a fitting experience if you’re looking for off the beaten path of normal...
Read moreSeriously one of the wildest experiences?!? Worst customer service. Went in late June for flower girl dress. Wedding in October (first weekend, 10/3) My flower girl loved the idea of getting to “build her own” we tried on the exact dress she wanted there. Added a belt. It was so beautiful and what she wanted! They said they had to recreate because they couldn’t have her take that exact dress. We paid in advance because we were sure. She said we could do a fitting in a few weeks- all parties decided to wait until 2 months before due to her in a growth spurt. Came to our 1st fitting expecting the dress to be complete- driving from out of town. They took her measurements the first try on. The dress was NOT in her measurements it was still 4 sizes too large. It didn’t have the tulle on it they just stitched the belt on the front not in the back. They scheduled another appointment for a month later (1st week of September) and we understood because things happen- no biggie. Week of the apt. I called to make sure it would be done this time- they said yes- then call the next day to say no and cancelled the apt on me. I had an apt the next week given it would be done (3 weeks before the wedding). Then they called again to cancel that apt.(the 3rd apt now!) And change it to 2 weeks before the wedding because they simply didn’t have time to do her dress (which was ordered WAY ahead of time). I was beyond frustrated at this point. We were just under a month from the wedding and they kept cancelling on me. I didn’t want to wait till 2 weeks before to get her first actual try on- what if it needed a change again?? I expressed this and they said and I quote, “it is what it is”. We didn’t want the order cancelled because my flower girl (my little sister) wanted it and she is picky about clothes and we both liked it. I like amazed at how rude they were on the phone. The receptionist/desk worker actually called me back after I spoke to the main lady apologizing for how rudely they other gal treated me. The next day the main owner lady called me back (3 weeks before the wedding at this point) and totally cancelled my order even though we wanted it. She said “what you want we don’t have time for”. Even though I came in WAY early for what I needed to. Literally cancelled the order ON ME! When I said “what do you expect me to do at this point” her response, “oh honey- just go to David’s bridal and buy a take home dress”followed by “you know your wedding won’t be prefect right?” Why would you tell a bride that?? I know it won’t be but what type of vendor are you?? I didn’t expect for perfection and I felt like I rolled with their mistakes rather gracefully up until the last cancel. Nothing against David’s bridal because we were able to find something but ?????? What an awful manner to have with a customer. I was not happy and neither was my mom with the lack of respect, rudeness and how the owner had no care about what happened with my order🥴
I read reviews that didn’t give the best reviews on Yelp before and I SHOULD HAVE LISTENED!! I thought well- she likes it.. They were nice at a bridal show so it must be okay?? Ladies STAY CLEAR! Take your business elsewhere. I wouldn’t trust or recommend...
Read moreI watched the Sewing lady for almost a year and was confident with all the reviews and photos this is where I would get my dress. The day finally came to go look for dresses and I went straight there. They day of my apt I felt very alone and like it was just another day of trying on random dresses. I was very disappointed! My daughter and my mother had to help me mostly as the lady that was assigned to us was not much help or at least what I expected a bridal shop to be. I ended up leaving and finding my dress elsewhere. A month later I brought my dress I had found back to the Sewing lady cause again I had watch them alter some gorgeous dresses and this being my first wedding I wanted my dress to be perfect. They tell you that you will have multiple fittings and they will adjust your dress as much as needed to fit you. This made me feel so comfortable and I was so excited. I paid $875.00 to size,trim, and bustle my dress. I thought it was a lot but hey I had never done this before. I had 4 fittings total and by the last fitting my dress was still to big I felt like. I purchased a mermaid style dress so it should be fitting to your body. During my fittings I kept being told it was my bra that I needed a better one for the reason it was feeling big. I ordered a total of 4 different bras and body wear because I respected the lady but just knew it wasn't that but I made every effort on my part. By the end and on the last fitting I was confident my dress needed taken in! The lady that had been doing the alterations on my dress you could tell just did not want to take my dress in any further and she was very head strong I was taking my dress that day. At this point I am not going to continue to tell this lady my dress doesn't fit as it should and her say she's going to take it in when all that was being done was my dress was being folded over and sewn. I was very disappointed! I paid all this money to only now have to find someone else to look at my dress. I will say my bustle was beautiful and the length was perfect but what's all that matter if your dress doesn't fit. My advice is to price check around! I wish I would have been more assertive but I am just way to respectful to act in anyway to an older woman. Brighter side is I did find someone to fix my dress. It was taken in a whole inch and a half at my torso and a whole inch at my hips. She undid what this lady had did by bunching up my fabric on my dress to take away the baggy look it had before I left the Sewing lady shop that day and it is now perfect no thanks to this bridal boutique. LADIES ITS YOUR DAY, MAKE SURE YOU GET...
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