I have to give a bit of background first, Best Buy told me my laptop was unable to be repaired. It is a $2500.00 ASUS Laptop to use CAD programs for design, that I purchased from Best Buy. My warranty was 3 days passed, and I couldn't get there earlier due to Covid. The "Geek" knew I was working from home, this computer was my only income, and I became distraught with what he told me. Made me feel that I had to immediately by another computer, in order to save my hard drive and get everything downloaded from the "broken" computer. Very long story-short, I cannot afford another computer, I lost jobs due to not having a computer, I was at the end of my rope. My husband being disabled and Covid, made this a nightmare, and Best Buy knew! I had read online issues on my computer, that detailed the problems I was having, and how to fix it. To complicated for me because, it was an internal battery. This is the information I gave the geek squad, but it was no help to them. Weeks later, with no choice, I basically called the closest place to me, that had good reviews. Thank goodness I found this place. Jeff listened to me, said he'd look into it, easy enough. He called back, after he looked at it, and told me we should replace the internal battery. He assured me if the battery wasn't this issue, we could return it. Again, long story short, my livelihood, my career, my reputation were all on that computer. Without that I didn't know what I was going to do, much less pull the money together to replace it. Obviously, Jeff fixed it, quickly and saved my life! It hardly cost anything. I'm also saving money on therapy too. Thank...
   Read moreJeff was incredibly helpful and responsive to my requests. I had spent the better part of the last seven or eight months buying my new PC part by part and in the end just couldn't get it to start up. I took it over to PC ParaMedix after basically having given up and was just ready to bite the bullet of paying whatever it cost to get it up and running. After looking at the prices of places like MicroCenter and GeekSquad, I was ready for whatever price was coming my way, especially after replacing a couple of parts that had been DoA. However, I was incredibly surprised the day of pickup upon hearing just how little I was being charged despite all the time and work that had gone into the computer on his end over the last two weeks. Suffice to say, if I ever find myself with other difficulties relating to electronics, I will be bringing...
   Read moreThis private owned PC shop does the most professional job in Indy. I have done IT work since 1996 and now am at the point where it is more convenient to pay another person to do IT work for me. The owner, Jeff is a kind diligent individual who rebuilt my entire PC, cable management and much more. He will offer unheard of affordable prices but will never compromise on excellence. Most of all he is approachable and down to earth. Please give Jeff your business. I am now a...
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