I never planned to visit Weiss Furniture, but I’m so glad I did. I was driving through New England, stopped for gas across the street, and remembered my wife had been talking about upgrading our mattress. We had just moved and furniture shopping wasn’t even on my radar—but I decided to stretch my legs and walked into the store. That’s where I met Greg.
Greg is one of the friendliest and most knowledgeable salespeople I’ve ever met. My wife’s family was in the mattress business, so she’s the expert in that field—not me. I just wanted some information, and Greg went above and beyond to explain the latest in the mattress industry, what to look for, and even who makes what. He let me try different mattresses, answered all my questions, and most importantly, he was never pushy.
One mattress stood out, so I called my wife for the final word, and we decided to move forward with the purchase. To be honest, I never thought I’d buy a big-ticket item like a mattress in another state, from a store and salesperson I had just met. But Greg earned my trust right away. He was upfront, transparent, and genuinely cared about making sure we were comfortable with every step.
From there, Greg stayed in touch—personally checking in, giving me updates, and even calling the mattress company on the spot in front of me to make sure all my questions were answered. Everything happened exactly as he described: the deal, the delivery, and the follow-up. His professionalism, honesty, and attention to detail were outstanding.
Greg clearly takes pride in Weiss Furniture being a family business that has lasted for decades—and after working with him, I understand why. He made the entire process easy and enjoyable. We couldn’t be happier with our purchase, and we’ve already started recommending Greg and Weiss Furniture to friends.
A++ experience. If you’re in the market for furniture or mattresses, I highly recommend...
Read moreIt's decent furniture, but you can get it cheaper elsewhere. He quoted me 850 for a loveseat available for 650 at Raymour and 500 for an ottoman available for 429. For what it's worth, I got his stuff on black Friday for 750/400, but still, doesn't balance out.
Edit after posting! Made a mistake. I said I paid 850, meant to write 750 for what I paid. Got a very rude call from the guy afterwards about how I'm slandering him for saying it's overpriced. I called him back immediately to tell him I added this bit and he threatened legal action and called me a liar.
The poor rating is mainly influenced by the way this guy does business. The good reviews are from people that didn't have to come back. Greg will not work with you, talking to him is not going to be a productive interaction. He's going to raise his voice, talk real fast, and make it clear that he doesn't want to engage with you on the product you sunk lots of money into.
I asked to return the ottoman, a fairly innocent request. I had to call the business three times because apparently only the person in charge of the sale can answer questions. However, I was told by one associate that while unorthodox, they may work out something, perhaps store credit or a partial refund. After a month of waiting for a callback I was told to expect, I finally got a hold of him, and got the treatment I described above. He seems entirely unaware of the concept of a return policy, and was flabbergasted at my proposition that we could work something out where I could return merchandise for a refund of my money. It was disrespectful the way he spoke to me, and he hung up on me as I was speaking to boot.
I am bitter and will not be returning. I highly recommend...
Read moreI recently had the pleasure of visiting Weiss Furniture and Sleep Shop in Groton, CT, and my experience was truly outstanding. I have to commend the owners, Greg and Mike, for creating such a wonderful establishment.
From the moment I walked in, Greg and Mike's commitment to excellence was palpable. They greeted me warmly and made me feel right at home. Their passion for providing top-notch service and quality products was evident throughout my entire visit.
One aspect of my experience that stood out was the seamless delivery process, particularly with a mattress I purchased. Mike personally oversaw the delivery, ensuring that everything arrived on time and in perfect condition. His attention to detail and dedication to customer satisfaction made the entire process effortless and stress-free.
Beyond the delivery, Greg and Mike's expertise in the furniture industry is truly impressive. They took the time to understand my needs and preferences, offering valuable advice and guidance every step of the way. Their genuine care for their customers shines through in everything they do, making Weiss Furniture and Sleep Shop a standout destination for all furniture needs.
Thanks to Greg and Mike's leadership, Weiss Furniture and Sleep Shop has become more than just a furniture store—it's a place where customers are treated like family. I left feeling grateful for the exceptional service and confident in my purchases.
If you're in the Groton area and looking for quality furniture and impeccable service, I highly recommend visiting Weiss Furniture and Sleep Shop. With Greg and Mike at the helm, you're sure to have a fantastic experience from...
Read more