U Name It — Local services in Gurnee

Great price, quality product and workmanship, and excellent customer service. Luisa (I hope I am spelling that correctly) was very helpful with my order, friendly, and had my order ready in the time frame she had told me. She even helped me with a bag for a large item I had bought at another brand name corporate store nearby in the mall. (That store rudely informed me that they had no bag that would fit the large, bulky box and I would have to carry it.) She kindly found a bag for me to use, which I appreciated! That kind of customer service is excellent. Yet another reason to support small independent businesses like this. Extremely happy with my experience at U Name It today and will certainly return again. Thank you Luisa...

Very poor customer etiquette and greedy business tactic. The guy failed to call me when the order was ready and two days prior to Father's day(main occasion I placed orders) he completely screwed up two of my kid's T shirts. He was able to fix them, but I later noticed that my husband's T shirt had an important word missing. When I called him desperately to fix it, he was dismissive and did not take ownership for his mistakes. He agreed to refund me for one t shirt, only if I returned the t shirt back to him. What kind of a refund is that? He is a cheap man with poor PR skills. I do not recommend...

Great work! Even better customer service! I lost contact with my screen printer guy so i decided to try embroidering instead. They blew it out of the water. I cant be happier! I cant wait to make my smock,capes,and Polo's. They made a new client today. I added a picture of there work. Judge for yourself but i highly recommend them for there great work, attention to detail, customer service,and all around...