Giving a shout out to Hugo and Derwin at the 78 Maxcy Place cir location. The Customer Service I received from these guys was awesome!! Very professional and honest. It means a lot when I receive great customer service and this location knows how to provide it. Apparently after reading the other reviews.... there's a lot of others who feel the same. Seems like all the employees at this location knows the importance of quality service. It's rare to find and I really appreciate Hugo and Derwin for going out of their way to help me with an issue that wasn't their responsibility because it was through a different franchise store in GA that I needed assistance with. You guys are...
Read moreBeing a customer of the company for at least twice now on different occasions both times having nothing more than headaches and issues with accessing my account both online over the phone and then store and then allowing other people not on the account to access and change all my security measures set in place to avoid my services being compromised by the company I'm not a happy customer with them as a whole unit in general not store location personally because the location was closed when I arrive but as a national store I'm not...
Read moreI was just in the store I purchased an item. The lady didn’t know what she was doing. She had call someone to help her out.I ended up losing my money due to her misinformation. Losing my money didn’t bother me, but her attitude, very unprofessional. She looked at me very disgusted, look at box and ask what’s wrong with it and threw the box away. Who does that? Again she had to call someone to ask information because she was unsure of what...
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