Man listen, I called this place MULTIPLE times on Monday 3/24/25. Leaving two voicemails, with no response. I go the leasing office, guy named Ryan sitting in the leasing office. At his computer, with almost all the lights off. My first thought was “damn, wonder why you arent answering the phone while you’re just sitting here”. I tell him what Im looking for. Just for him to tell me to “email him” because he doesn’t know whats exactly available right now. I found that to be odd, considering he is sitting in front of his computer & probably could have just gave me the info then. Tuesday I email Ryan like he asked me too… with no response…. They have this robot that texts you after you call one of their numbers. Ryan decided to text me from that number & asked me to “email him the best number to reach me & he will call me”…. Which made NO SENSE to me, no way he couldnt see my number when he sent me that text.. and lets be honest its 2025, how many numbers do people really have these days once again.. playing games with me. Oh btw.. he NEVER once called my phone. My girlfriend was also calling this place and texting the robot with no response to call backs from her voicemail. I happen to call Hamden Centre at around 3:30 on Wednesday 3/26, Ryan somehow answers. Gives me the run around about how busy he is… how “today would be the day I respond to my emails” .. which come on.. it was 3:30 at that point you weren’t going to respond to anything that day…and WHO DOES THAT? Who gets emails one day and oh yeah i’ll respond on a random Wednesday.. yeah okay Ryan sure. He gives me his personal number, says thats the best way to reach him & he will send me videos of the two apartments he has available… I text him as soon as we get off the phone… take a guess if he sent me anything.. yeah no he didnt.
Ryan first told me the best way to reach him is his email. Then when we spoke on the phone, he said the best way to reach him is his cell phone… then the very last time I spoke to him on Thursday, after driving down to Hamden Centre a second time that week due to no response, he said “the best way to reach me is coming down here honestly” LMFAO.. laughable.
My last straw was on Thursday at 1:30 PM, after I still didnt receive a text message, email or even a call from Ryan after trying to just get information about these apartments for 4 days. Ryan told me he was SUPER busy on Thursday 3/27/25 & was doing tours all day.. and just had no time at all to meet up for a tour.. funny because I decided to once again show up to the leasing office at 1:30 & he was once again sitting in that office. All the lights off but his , in the same spot I left him on Monday. Mind you, I called the leasing office probably 10/15 mins before I showed up & of course he didnt answer.
For Ryan to tell me he was so busy, but to find him in the office. Not even with a client, not even on the damn phone, you sure do look busy. He tells me not to expect an answer immediately… which yeah .. who does?.. but to wait 4 days for an answer after calling, emailing and showing up.. what more do I need to do for a response.
Oh yeah, he finally sends me the two videos of the apartments. I had to ask him for that while I was standing there. I also asked him if he had them on his phone, just to see what he would say.. he did.. which made me wonder what took you so long to send it when I texted you the night before… but hey he didnt even open my message when I texted him my name, nor did he open the message I texted him asking him to please send me the videos before I showed up. He had his read recipts on, so I loved seeing that he was just ignoring me… but the best way to reach you is your cellphone huh? 😭😭
He claims he is working alone there, at this point though I couldn’t care less. Two different property management companies that are WAY bigger than Hamden Centre & Dogwood, emailed me back in less than 24 hours of me reaching out… “but dont expect a response in...
Read moreMoved here during the summer of this year. Have been here for a just about 5 months. So far I like it. The 1 bedroom apartment me and my Dad have is perfect for it being just us. It is a very spacious area. The complex has a dog park, and beautiful scenery. As well as a pool and gym at the other complex it owns (Dogwood Hill). The good thing is we can go to the other complex to use those utilities if we live at one of the complex’s. Which is pretty nice. So far my time being here with my Dad has been very good. The rent is also semi decent compared to other...
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