Whitney Garden — Restaurant in Hamden

My family and I have being going here for almost 2 decades plus on and off. With kids they tend to like other Chinese food places depending on what they want to eat but Whitney Garden has been in the rotation . I don’t usually write review but I felt it necessary . We ordered online last night . I placed my online order at 7:28 and my food was delivered by 7:45 ! 4 combo meals plus extra egg rolls and other items . Sounds great but everything that should’ve been fried like egg rolls , fried wantons and fried dumplings . They were barely half way cooked , warm spots but mostly cold . Even the fries that my kids wanted were cold with a few warm ones thrown on top. We were disappointed. I didn’t call and complain , I just threw stuff in the oven and finished the cooking process. This isn’t a this place sucks review it’s more of a “if you're paying attention “ do better review. The food wasn’t horrible just rushed and undercooked . We’re ok with waiting for fully cooked food , we don’t need it in less...

This evening I just ordered a small order of shrimp and broccoli with garlic sauce and white rice. My order was wrong, they forgot the shrimp. As I’m eating, I notice a something weird. I spit out the food, look further into my bowl and there was a long black piece of hair in my food, it was definitely not my hair as I have short hair, as well as a hat. I’m so disgusted!! and will never eat from the restaurant again! They need to wear hair...

I am upset having to post this since I have been eating here since I was young. They missed something from an order the last time I ordered in the fall. They missed something else again tonight and the woman thought it would be a good idea to negotiate with me on what she owes me since the order was wrong. Not helpful. We are all facing inflation and higher prices and higher stress, why not...