Harbor Freight — Local services in Hanover

To begin with, I never leave reviews but this time around I have to. I visited this store Yesterday and bought a $139 ladder. Afterwards I went to Home Depot and found a similar ladder, better brand and for $75.00. I returned the one I freight harbor not knowing at that moment that my 4 year old son had put my Iphone CR inside the ladder wrapper. After we get home I started looking for my Iphone when my son tells me that he put it in the wrapper. I immediately called the store and Diego picks up the phone and I explain what had happened. He went to check the ladder and comes back to the phone and tells me “Yes sir, I have the phone on my hand what would you like to do?”. I responded “the store is about to close in the next few minutes, I can pick it up Tomorrow Morning”. Diego responded “I will put a note on the phone and leave it in the front for you”. I asked for his name and he hesitated for a second and said “Dier”. I should have picked up on that immediately but I didnt. I get to the store at 8:00 AM sharp to ask for the Iphone and immediately came accross the store Manager who gave me no opportunity to explain what had happend. I explained it to him anyways and he told me that Diego is running 10 minutes late. I waited for 32 minutes for Diego to show up. I asked him where the phone was and all he kept saying was that he doesnt understand why he told me that he had the phone that “maybe I was confused”. He was shaking and could not stop studering. I looked at the manager in hopes that he would see his behavior and all the manager kept saying was “we dont have your phone”. I immediately called the police and filed a police report. LISTEN UP PEOPLE, STAY AWAY FROM...

Harbor Freight Tools stands as a haven for DIY enthusiasts and professionals alike, offering an extensive range of tools and equipment at budget-friendly prices. The store's warehouse-style layout exudes a no-frills atmosphere, focusing on affordability and practicality. Harbor Freight's commitment to providing quality tools at a fraction of the cost of competitors makes it a go-to destination for those seeking value without compromising functionality.

The diverse inventory spans hand tools, power tools, automotive equipment, and more. While the store carries its own brand, it also features well-known names, providing options for various preferences and budgets. Frequent sales and discounts further enhance the cost-effectiveness, making Harbor Freight a favorite for those hunting for a bargain.

Customer reviews often highlight the durability and performance of the tools, debunking any misconceptions about lower-priced options lacking quality. The staff's approachability and willingness to assist, coupled with a hassle-free return policy, contribute to a positive shopping experience.

Harbor Freight Tools has successfully carved a niche by catering to the practical needs of its customer base. Whether you're a seasoned professional or a weekend warrior, the store's commitment to affordability and utility makes it a valuable resource for all things tools...

Every retail, such as Harbor Freight, has its policies. I'm fine with that. But policies should be consistent with its competitors if it expects to be taken seriously in the marketplace. This location refused to sell me a fully functional display of an item out of stock - which I needed to replace one that had broken. Has never happened to me before. I was rudely dismissed even though I was willing to pay full price for what was only a partial. Ridiculous!! Has this ever happened at Lowe's? It has not. Home Depot? Never! Retailers go the extra mile for their customers. They simply don't allow costumers to leave unhappy - or empty handed. Not this Harbor Freight. The manager (or whatever it was) seemed to enjoy my "predicament". I've seen thousands of dollars spent on these substandard, so-called tools, for years. I think it's time I wrote a few reviews to enlighten future buyers as to the benefits of paying a few dollars more for...