Kroger — Local services in Harrisonburg

I am usually the first person to tell everyone how great Kroger is however there are times when the coupons don't come off as they should. it is frustrating but more frustrating are the employees who instead of calling the manager on duty up to help them let a customer stand at the register for 15-plus minutes trying to get the extra dollar off my bill. only one person could do it I was told but when I asked if there was a manager on duty. There was. why didn't she come help? At this point I had to leave. I have been standing there for over 15 minutes waiting for her to come fix the error with my bill. I then asked for customer service number I was told they didn't know the customer service number they came out with a phone number that might be the right number.I then told the girl that I'm sure with this being such a big company that somebody's asked for the customer service phone number before she said not really... I will no longer tell people how great Kroger is and how great the deals are when you have to fight for them and deal with employee's that don't know a customer service phone number.. All employees should have access to a customer service number or call for a...

I REALLY like Kroger… ALOT of GREAT PRICES!!! Better than Walmart and Food Lion!!! However I was just in Kroger, that had a sale on Coffeemate Original buy 3 pay $4.99 each!!! They had NONE!!! Also they had a Clearance item Paprika Shrimp wrapped with bacon, had 2 different price stickers on it! One said $6.99 and the other said, $2.99!!! After trying to make a point with the front line Sales Lady… I decided NOT to PURCHASE THIS ITEM!!! Now… I have LOOKED for THESE PRODUCTS for SOME REASON it HAS BEEN TAKEN OFF the SHELVES!!! Curel Hydration Wet Skin Moisturizer and SUAVE ROLL ON DEODORANT IN BABY POWER SCENT I know now that Kroger carries Night Hawk Frozen Meals. Some are Lo-Carb and WORKS WONDERS for People who WORRY and CARE about their WEIGHT and HEALTH!!! Look at Photo Below Please, Plus there are OTHER TYPES OF FROZEN MEALS AVAILABLE. I know Kroger carries Miss Vicki’s Potato Chips… however…THANK YOU FOR ORDERING Miss Vicki’s Salt and Vinegar Potato CHIPS!!! While in Kroger… I was looking for a Small Bag of Walnuts…they ONLY had BIG BAGS for BAKING!!! PLEASE… ALSO START SELLING… REDUCED SODIUM REAL BACON PIECES in the...

Worst place ever. Managers have no customer service skills. I ordered a cake on Oct 13th 2016 for a pick up date of November 6th 2016 and they called me on November 6th at 1150 to tell me the cake was not prepared or available because they couldn't locate the cake kit. Mind you my pick up time for the cake was 12pm and we were standing in the store about to pick up perishable items for the party that was to happen at 1pm. I was outraged and hurt for my 4 year old. They were not at all worried about what kind of trouble this had caused me. The bakery manage just wanted to argue to make himself seem he was in the right. He said he was still trying that morning to locate the kit, yet there was no cake ready at all!! If they found the kit they must of been planning on putting it in a box with no cake. I could have purchased the kit myself, had it delivered and took it to them had they just communicated. So disappointed in the store, the managers, and...