Navien Boiler NCB-H 250/150H Install was a breeze and fast.
I want to express my gratitude with Jose “Navien Technician” who from the beginning of the process to the end was very professional and very responsive to my concerns but more important not just trying to do the sale but educate myself on what I need for my house. Also want to say big thanks to the installation plumber Carlos and his assistant who also were very careful with the apartment and left it clean at the end of the install. These guys did a piece of art installation compared to other projects I saw and of course my got rid of my nightmare old boiler (Utica Combi CCB-150).
The team finished the job in a reasonable time and the installation wasn’t too long to be scheduled after initial quote and they went beyond the initial quote to make sure everything looked right according to code for inspection.
Highly Recommended! Look forward to keep doing business with Pepe and his team of...
Read moreWe had a major plumbing problem in a house we are renting. Pepe responded promptly and got someone there the same day. The plumber who came to the house, Jose, called and gave me a full, on-site explanation of what they had found and likely repairs, along with multiple photos. Company owner Garrett Pepe followed up by phone and walked us through the process. (Garrett also promptly returned subsequent phone calls during the process.) Unfortunately, they were not able to come out to make repairs the very next day, but did get someone there on the morning following, when repairs were fully completed to our satisfaction. Everyone was very polite and willing to go above and beyond in communication. Without hesitation I would...
Read moreThe services provided, responsiveness and overall integrity of Pepe Plumbing & Heating were impressive. When I called, the gentleman I spoke with (I didn't get his name) was so polite, helpful and accommodating. He gave me an appointment with a two hour window when the technician would be arriving at my home and the technician was 100% on time. He also gave me a price for the service I requested and that's exactly what I was charged. Jose was our technician and he was efficient, informative and did an excellent job. I am delighted with Pepe and will be calling on them in the future for maintenance of my on demand water heater as well as any other plumbing needs. Thank you so much for great service from...
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