I have shopped here several times and made purchases. Most recently I went in and got several tops, leggings and a jacket. The fitting rooms were full and I was pressed for time. So at the counter I specifically asked about bringing the items back if they didnāt work. It was buy one item get one 40% off, but she told me I couldnāt bring them back unless she did the 35% off. I said thatās fine, because I wasnāt sure if I would keep them all anyway. I again asked if I would be able to bring them back and the answer was yes⦠Fast forward 5 days later I go in to take 3 of the 5 items back and they proceed to tell me that I have $114 on my account at the store that I can spend. And that they do not give people their money back. The girl doing the return was not who was there the date of my purchase, so she calls the manager and tells her āthis lady is saying that you said she could bring this back.ā Which is exactly what she told me. And it was not specified that I had to exchange the item or get store credit. Itās not that much money, but its really bad business when you have management that doesnāt make things right with the customers! I own a business as well, and even when the customer isnāt right,...
Ā Ā Ā Read moreOH MY FRIGGIN GOSH Y'ALL!!!!?? Kristen Blew me away today!!! I am going out of town in five days for my TEN YEAR ANNIVERSARY and the dress I ordered was unfortunately no longer in stock even though I was able to process the order in the size I needed - I have been in Harrisburg ALL day, I went everywhere. This was my last stop. I go in, show Kristen a picture of the dress to help her find something similar. As I'm in the dressing room, she calls her manager and asked about something from the winter line. Y'ALL it was THE DRESS šā¤ļøš I am so light headed, my heart is pounding, I am in shock!!! GO to the FIG they going to treat you like...
Ā Ā Ā Read moreBritton (assistant manager) was such an awesome help!! These linen pants!! What can I say about them except THANK GOD they exist. I bought my first pair randomly (and cheaply) at Fig. I hate trying on clothes at the store but when I got home I was surprised to find that they fit perfectly. And now I know I can also order them online and get that same perfect fit. The length is right, the waist is not too low, theyāre well madeā¦I...
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