We are from our of town but wanted to get our daughter a nice piece of jewelry for her birthday. We got a new cross pendant and a beautiful used chain. Later that day I noticed a tiny crack on the clasp. I called they had me bring it in and fixed it at no charge plus used more gold to reinforce any areas that could potentially become a problem in the future. Used jewelry is sold as is so they could have just said no. The jewelry is great and so are the people working there. I will definitely be coming back when visiting...
Read moreAloha,
I am so pleased with the outstanding customer service that I received from the jeweler today. I live in Washington and called in for a special order I made recently and she immediately took my call as a priority and even though I did not need a call back today she made it a point to get back to me as soon as possible. So pleased with the service today. 5/5 stars. Highly recommend this jeweler to anyone on any of the islands, & those on the main land.
Thank you...
Read moreI wanted the traditional Hawaiian bracelet, and after the tradition of the bracelet was explained to me I was sold! I love that I will leave this for my daughter, and then her daughter and it will continue to live on In my family.I spent more than I wanted to, but I wasn’t pressured to do so, and I left with a quality, beautiful bracelet with the flower of the Big Island to remind me of my time on...
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