Pho Kim An — Restaurant in Hawaii

food was delicious but would taste better in the comfort of my own home because the ladies were very rude and were visibly bothered when asked for something.

this is our second time here first time we got it to go it was amazing however they didn’t include ANY toppings sauces or anything for the pho although we asked for extra sauce and she said “it’s in the bag”

we decided to stop by here because the pho was extremely flavorful despite not having the sauces or toppings.

but to my surprise when we arrived the service was horrible. the ladies are clearly bothered with any request and the lady snatched my coffee out of my hand, cause for sure that is not a vietnamese coffee, shouldn’t be on the...

We have three adults and two toddlers in our party. The waitress wouldn't allow outside food that we purchased from McDonald's for our two toddlers. We didn't argue or ask for any exception to the establishment's rule and simply respectfully said ok and walked out taking our support elsewhere. When every single table at your restaurant is empty, you simply don't turn away customers. You need to understand that parents with young children will often be feeding their kids something different than what your restaurant menu offer whether it be baby food or McDonald's. Be open-minded and understand this. You guys lost three customers that day because you wouldn't allow parents to feed their kids McDonald's...

We are from Sydney and this restaurant was recommended to us by our concierge at our Kona resort. We didn't rate the food because we didn't succeed in eating there. The reason being that after arriving at Pho Kim An at 7:15pm the hostess informed us that no table service was available, despite the website saying it was open every day until 8pm. We had been driving around the Big Island since 9:30am and were keen to sample their food but the only option was takeout, which ended at 7:30pm. This was of no use to us as we still faced an hour's long drive back to Kona. The hostess was very inflexible and rather terse in behaviour. So we grabbed some food from the Korean restaurant a...