Nex-Tech Wireless — Local services in Hays

Horrible customer service we literally sat and waited forever nobody even acknowledged us or anything it was getting close to closing and then they locked the doors and still hadn't even acknowledged us even though we have been sitting waiting for over 45 mins. Finally, after an hour they didn't look up the account or type in the phone number or anything and they said there was nothing they could do and this was after we had already drove 30 minutes to go to this specific store to get a phone replaced. After a previous nextech had told us they didn't have any phones or they would have replaced it. Would never recommend ever going to this store unless you...

Stay away from this place and their scummy marketing schemes and fine print designed to rip you off!!! Went in to help my wife switch carriers, and they wanted us to pay nearly $750 for a $450 phone, which her mom had been paying payments on for two years. Much of this bill came from a “promo” that still had over a year to go. What benefit was received from the promo if we are paying over retail price...

My brother and sister in law took me into nextech wireless to switch from straight talk wireless to nextech and I got a brand new iPhone 15 plus and I love it also Shawn is the rep who got me set up thanks Shawn love my new phone My brother and I went in and Shawn helped me with an iPad it was the 10 generation iPad I absolutely love it and I absolutely love nextech wireless they are so much better...