Jacob Lockhart Journeyman Electrician provided 5 star customer service! Jason was upfront, transparent with electrical pricing service and reassuring of warranty work. Jason explained in detail in layman terms scope of work, project plan, completion turn around time, use of third party excavator Mr. Nick. Jason stood firm or level setting customer expectations with safety first as his highest priority. Jason spoke honestly and freely with my licesensed septic installer. Jason did not back down with he identified my septic wiring was infested with ants. Jason was very confident speaking with my septic installer and we were able to resolve quickly who would follow up with the septic ant infestation. Jason was not offended by my barrage of questions as a customer to understand electrical verbiage. Jason was very sensitive to the customer anxiety dealing with prior bogus pseudo poor electrical inappropriate wiring of my property. Jason with precision and electrical expertise diagnosed and identified my electrical services needed. He called in additional master electrician Mr Jeff with Mister Sparks electrician out of Hempstead Texas and Dillon for an additional electrical request for my family member All three licensed Electricians provided five star service for experience, expertise electrical knowledge, phenomenal customer service going above and beyond expectations, support for military veterans and first responders. They did not complain. They took ownership of the project and did not quit until done! Jeff master electrician provided exceptional support to the journeyman and then level set expectations he had 100% confidence in his franchise team! I truly appreciate their dedication and commitment to community service first, support of military vets and first responders, cost conscious of service based on quality and their commitment to guarantee professional services. They did not make excuses nor blame me the property owner for failure to understand scope of electrical services. Hands down I will recommend Hempstead Mister Sparks for all my future electric needs. This team out of Hempstead Texas will be my life long Licensed Electrician s! They were Positive refreshing joy to meet. Jacob a wonderful future Fortune 500 business leader for the Gen X Jeff a superb master electrician Mister Sparks franchise in Hempstead who is so dedicated will travel regardless of distance to provide phenomenal personal customer care! Dillion Nr Dimples was icing on the cake with his gregarious heart felt smile & twinkle sexy dimples peeking out from his beard that will comfort a customer’s to the 10 power anxiety melt away with in minutes of his hand shake! As an Air Force veteran Officer nurse and a nurse of 40 + years I know great talent when I see it from first impression. This trio is not a fluke. Mr Jeff, Jacob and Dillion are a rare blessing I hope everyone and anyone who need true Christian men must call Mister Sparks in Hempstead! You...
Read moreMy husband and I had been thinking about hiring someone that is certified to do our electricity work at our cabin at our property. As we drove into town and got to the property I decided to go through Google and find a company that was certified And willing to take a last-minute customer. Well, low and behold there was Sparky's. I called and within 2 hours Jacob was here. Very professional and knowledgeable. We got a very good quote. Jeff did an amazing job sending Jacob over here because Jacob was very polite, patient and most of all knowledgeable of every single question that we asked in detail.. He waited an 45 minutes for us to return since we were out at the store purchasing some lumber. He was very, very patient, professional, kind, And most of all, knowledgeable. I would recommend Sparky's to anybody and...
Read moreJacob was a lifesaver! Some workmen had accidentally cut a buried electric line and we needed emergency service. We had called 5 or 6 other electricians to no avail and then we found Mister Sparky. Jacob arrived about 2 hours later. He assessed the situation. He was on site promptly at 7:30am the next morning and stayed with us until after dark as we waited for Bluebonnet to come replace a fuse on a pole. (We didn’t call Bluebonnet until late and we are so grateful to them, too, for coming out after hours.) Jacob will be back tomorrow morning at 8:00 to finish up one more thing. We are so happy to have found such a talented Christian young man to be there when we needed him. Thank you,...
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