GameStop — Local services in Henderson

My review doesn’t have to do with this GameStop location specifically, but with my experience shopping online via the GameStop website. I wanted to make sure that is clear, and since there isn’t a way to leave a review for the website specifically this is my next best option. My brother wanted a steam gift card for his birthday, so I saw online on GameStop they had them. I attempted to purchase a $50 steam gift card online. The order went through just fine, and I received an email confirmation of the order. However, the email confirmation says the order is pending still, and once it goes through I’ll receive another email with the code for the gift card. I check my bank account and they took the money out already, so I didn’t understand why the order on GameStops end still said pending. Half a day later I receive another email from GameStop that my order had been canceled. No explanation as to why my order was canceled, it was just canceled. However they didn’t bother to refund me the $50 they took from my bank. So I didn’t even bother trying to contact GameStop because at this point I don’t trust them, I went straight to my bank and disputed the transaction. Now I have to wait 2-3 business days to get my money back, when if they were planning on canceling my order should have just either never taken the money or credited me back the money right away. After this experience I’ll never be a customer ever again of GameStop. Horrible...

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As the future continues to move us forward in gaming we without a doubt will continue to see the slow decline of physical media. I personally own hundreds of games digitally and although I have the convenience of downloading and playing anywhere on a multitude of devices there is definitely something special about purchasing a physical game and opening the box. Especially if the game comes in multiple versions with a collectors edition available.

The major trade off for owning digital is the inability to sell or trade once you've played the game and have gotten what it had to offer. Unfortunately many games will sit possibly forever untouched in my steam library as I have no desire to return after it's been completed.

Gamestop still offers physical games on cartridges and discs depending on your system. Recently they have also started to carry think geek and other gamer/ nerd related items. Although the inventory will vary store to store you're more than likely able to find something that fits you while at GameStop.

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Worst experience I have ever had at a GameStop. Only came in to buy a PlayStation network gift card for $10. Cashier almost denied my sale because I asked if I could pay a couple dollars in quarters. (Not the full amount) but I asked “would you totally hate me if I used some quarters?” Thinking of course she wouldn’t mind money is money. She rudely responded “Uh kinda yeah” while tossing her hands on the table as if I ruined her day. I said “oh okay then” and then used the $20 I had. I didn’t expect such an attitude over some quarters but it was extremely embarrassing and I won’t be going back to this game stop. I’m not sure if the girl in the front was just having a bad day or not but I don’t see how you can almost deny a customer over a couple dollars in quarters. It’s not like I was paying in pennies. So rude and will...