iFixandRepair - Hendersonville — Local services in Hendersonville

Initially I gave this company 5 stars based on Rownak's friendliness and confidence in his ability to replace my iphone battery. He replaced it in about 15 minutes. What could go wrong? Well, the first thing I noticed was that the Face ID didn't work. I took it back to Rownak and the camera had been displaced slightly, so he put it back in the right position and it worked. I left, confident that everything was A-OK. A few hours later I received a call and the caller sounded like they were at the bottom of the ocean. I coudn't understand anything. Did we have a bad connection? I thought maybe so. After some trial and error I found that the only way to hear anyone on the line was to put the on speaker phone. Otherwise it was garbled. I called Rownak and explained everything. He denied that changing the battery could have anything to do with the poor reception or speakers - - - - but all I know if that before having the battery replaced, the phone worked perfectly even though the battery life was limited. He said he could not refund my $101, but would be glad to put another battery in the phone. I refused that option and let him know that I would change my review. He called his supervisor and called me back and offered to refund $66 of my $101. I agreed and learned a very good lesson. I will never have anyone do any service on my iphone other than an authorized service dealer. The only thing good I have to say is that Rownak...

Originally I was planning to give a 5 star review as the employee replaced my screen around 20 minutes and for a relatively low cost. Unfortunately the next day after the repair the screen did have a new crack despite not having sustained any new damage and simply being in my pocket for only a few non successive hours after the replacement. My best guess is either a small issue with the process of replacing the screen or maybe lower quality parts. I was offered a discount for another replacement, but I expect a replaced screen to last more than 24 hours :/ employee is pretty friendly but I am disappointed there is...

Normally when my kids mess up their phone, I tell them oh well..save for another. However..I seen this place just opened in Walmart in Hendersonville, so I gave them a shot. The guy at the front counter has amazing customer service for 1 thing. Another, he said it would take him 20 minutes to fix my son's phone..no..it took him like 5 minutes. Great timing. And the best part...great prices! So if you are having issues with your phone..this is the place to go! If I could give more than 5...