Tractor Supply Co. — Local services in Hesperia

When we lived on the east coast we loved this store. So we were excited that we got one here. We went in there not to long after it opened, saw some things we were going to go back for. We got a sale ad from them and there was an item my husband wanted. So we were at the store before it opened to make sure we got what my husband was looking for. We went in the store and immediately asked the cashier where we could find this item and much to our surprise the didn't have any in stock. He told us we could get a rain check and asked another associate to get it for us. So we waited for the other associate to come back with it and that was when my husband overheard the cashier telling someone else the we needed to go to the desk in the back of the store. So being the first one to ask for the rain check we were the last to get one. Why would you advertise something and then not have any in stock? We live on the east side of Apple Valley, so it's quite a drive and then this happened. Very...

We used to love coming to this location. The customer service was be on top-notch. They were very neighborhoodly friendly and knowledgeable. Anything special that needed to be done they always got on it and made sure an order was here. Now I would rather drive an extra 30 minutes to not come to this Hesperia location. The new management here and some of the new people that came in here is absolute crap! We've been trying to place an order for 2 months and been lied to several times about that they claimed a place in an order. And then they call us and tell us that our orders finally they're at the store so we drive all the way there. And what do you know we get here and it is not here. I hope somebody that's in charge above this location figures they're crap. We come here twice a week and we spend a lot of money here and I've never ever been treated the way that we have been treated since they...

Yesterday afternoon, I arrived to make a return a cashier greeted us and as soon as my request for a return was made, The cashier did not want to assist my request until a receipt was provided. Her attitude towards the exchange was unprofessional. I was okay with the denied request of return however, Michelle keep making inappropriate comments with laughing and telling me the cashier no longer works here. She did not only laugh and make unnecessary comments but when asked about the return policy, she would speak over me, and keep mentioning the cashier did not work there. The customer service was so terrible I communicated with a customer service representative instead for clarification on the return policy as I fully believe this cashier had no intention of helping to begin with and was extremely...