Office Depot — Local services in Hialeah

I'm writing this review as a warning to others: my experience at Office Depot was COMPLETELY UNACCEPTABLE. I was treated with a level of disdain and unprofessionalism that left me speechless.

I visited the store with a simple request: to print a document. Apparently, that was too much to ask from the Office Depot staff. They completely ignored me, without even bothering to ask if I needed help.

After waiting for several minutes, I approached the counter to ask if someone could assist me. The response was a simple "no" without even looking me in the eye.

I left the store feeling like I wasn't important. The lack of attention and poor treatment from all the staff was completely unacceptable.

I DO NOT RECOMMEND Office Depot to anyone. If you want to avoid a disastrous experience, look elsewhere for your printing and customer service needs.

UPDATE: I hope Office Depot takes steps to improve their customer service and train their staff to treat customers with respect. Until then, I'll be taking my...

Great customer service from the printing department especially with how understaffed they are. The employees do their best to manage the long lines with polite talk and happy smiles despite how RUDE the CUSTOMERS can be. The idea of “the customer is always right” is simply not true in 2022. If a customer wants to complain about long lines, then they should simply get behind the counter, punch their time card, and start printing to see just how “easy” it is to deal with nasty customers just like them. So many people can’t seem to wait longer than 2 seconds for services and will immediately start to complain if not served like the kings and queens they believe themselves to be. Robert, Jesus, Chanel, Mirta, and Karen (who I believe works at a different OD location now which is a shame since she was a wonderful employee) are an amazing team who Im happy to see. They honestly don’t get enough credit for all they do for this store. Excellent service, with very...

My experience with Office Depot's service has been extremely disappointing. Although I have used their services before, visiting the store in person has been regrettable.

Recently, I placed an online order for flyers, taking advantage of an offer that promised to have them ready for pick-up by 2:00 pm. However, it has been over a day and my order is still not ready.

This failure to fulfill their own promises is unacceptable. Not only has it wasted my time and effort, but it has also negatively impacted my business by not being able to rely on the promised materials on time.

I hope that Office Depot takes steps to improve their customer service and meet their customers'...