Avant Garden — Local services in Highland Park

Exceptional service and beautiful flowers - we had a little hiccup with our order and delivery, but Sophie handled things perfectly. She went above and beyond to ensure my satisfaction as she took charge of the situation. Sophie, demonstrated a level of customer service that far exceeded my expectations.

The bouquet was fresh, vibrant, and expertly arranged. The attention to detail and quality of the blooms truly showcased their expertise. I couldn't have asked for a more beautiful arrangement.

Thank you to Sophie and the entire team for turning a potential disappointment into a...

Excellent customer service. I'll start this review by saying - they missed the original delivery date, which was for our wedding anniversary - my husband wanted to surprise me at work with the arrangement and was disappointed when it didn't arrive. (Splurges like flowers are a big deal to us!) Not only did they proactively reach out regarding the missed date, but they sent the arrangement directly to our home - gratis - with a lovely note. I was so moved! I will be a repeat customer for sure and try to pay that...

Update: When they heard I had a poor experience, they offered to send another arrangement. Still wish it had been right the first time, but very pleased with the customer service!

So disappointed. Ordered for Valentine’s Day. So pretty when they arrived but already drooping after less than 24 hours. Expected better quality for such an expensive...