Cyber Knight Computers Inc. — Local services in Highland Park

I brought my computer to Cyber Knight after having accidentally taking it to another computer repair place (Linx 8, on the same street in Highland Park) where I got it back in worse shape than it was in originally. Linx 8 replaced my LCD cable because my screen's display was broken, but when they gave it back to me, my computer would no longer start up, though it had been working fine when I brought it in. When I brought it back to them, they refused to take responsibility, and told me that my hard drive was totally non-functional and would need to be replaced. Not wanting to deal with their service anymore, I brought it to Cyber Knight, and they were extremely helpful! They did a full diagnostic, determined that the only problem was that Windows was corrupted, and even managed to recover all my data (even though Linx 8 told me that would be impossible). The owner, Mike, was extremely understanding and helpful, they were prompt in diagnosing and informing me of my options, and my computer is working better than it ever has. I would definitely recommend their services. Just make sure that you go to the right place and don't make the same mistake I did! Cyber Knight has red banners on the sidewalk out front, a prominent sign, and a fireplace inside. DON'T JUST WALK INTO THE FIRST PLACE THAT SAYS...

Laptop repairing skill just bad, couldn't find the problem on my motherboard. I checked the problem on my laptop and found my motherboard is in malfunction, other things works perfectly fine. I was hoping they can find out problems on my motherboard like BIOS chip fail so they can replace a new chip on it...unfortunately..... When they return my laptop, they tell exactly what told them before, and they tell me i need to replace a motherboard.....ok, i mean, so i just dumped 60 bucks diagnostic fee into water.......so if you don't know anything about hardware or software of your PC, this is a good place to go, but actually their level is alike amateurs

BTW, what i mean bad, one of your staffs tell me" we find the motherboard is not working, everything works but we cannot test the screen since the motherboard doesn't work....." I mean...what?! Why cannot test the screen? It is just a 54 pins LCD screen, just pull it out to any motherboard with 54 pin or equipment with that port to test it! I think these kind of equipment is so basic to repair and test, more professional repairing shop usually capable to do BGA :/ this is why...

I found Cyber Knight when I was looking for a place to fix-up my two year old desktop. I literally typed in "local computer shop" into my phone. and this was the first place that showed up. What drew my attention was the number of excellent reviews. I had a hunch that I would be much better off here than in a place like Best Buy so I went in and brought My computer to one of the techs. We had my issue figured out in twenty minutes.

The next day I talked to Mike about getting a new motherboard and processor that could go along with my graphics cards. Mike was able to find just the right motherboard to go with my older hardware and still have the potential for future upgrades, all at a great price. I got excellent service, and Mike and the crew were all very informative and helpful, they clearly knew what they were doing and constantly kept me updated throughout the process of fixing and upgrading my desktop. They were very professional and now I have an awesome computer at home, thanks to them. I would definitely go back to Cyber Knight for any and all computer-related needs. I highly...