ENAZ — Local services in Highland Park

Supporting local family owned businesses are an essential part of creating an authentic and captivating community. To have a boutique like Enaz makes your town a destination and known for being hip and cool. Enaz has consistently kept itself relevant over three decades while staying true to their own anthem, a place where mothers and daughter (grandmas too) can shop together for any occasion. But make no mistake if your a father, husband or son that is looking to bring a smile to your significant other or that special someone look no further than Enaz, where their friendly staff or even one of the owners will gladly assist you in finding that perfect gift within your budget. Enaz is an acronym Energy, Nature, Attitude and Zest for life - which pretty much sums up what they are all about and how they make you feel when you...

(-2 stars) Interesting store layout and inventory. Inventory was a bunch of knockoff private label items that were impersonating designer brands. I'm personally not a fan due to their markups on the "inspired"/duped designer brands. For example, Enaz had a private labeled wool coat ($300) that looked very similar to a Toteme wool coat ($1,000) as well as a knockoff purse of a Hermes Kelly for sale.

Definitely a strange market to sell a bunch of "inspired" pieces for 30-40% of their designer counterpart. I wasn't familiar with their brand, so maybe they have the quality to back up their price points. However, it's very difficult to pay for an expensive dupe without indicators of quality.

(-1 star) Customer service never acknowledged me or asked if I needed anything. Even though they acknowledged patrons who came...

I purchased my wife a necklace from them in June, 6 weeks later it broke and they wanted to charge me to fix it. After a talking to a couple different people they agreed that they wouldn’t charge us. When my wife came to pick up the necklace they asked us to pay for the repair. I had to them talk to one of the owners how agreed that if they told us that we would be charged then she would honor that. So we picked up the necklace and it was the wrong necklace. We still don’t have the necklace and they do not return phone calls or give us any information on getting us our necklace back. Worst customer experience I have ever had! Think twice before shopping at this very unorganized and...