Uptown Adult Superstore — Local services in Highland Park

A friend of mine is a frequent shopper of this establishment and knows the OWNER very well. There is an older black woman who works there who has a very nasty attitude. My friend purchased a product that wasn’t up to his liking and was told that we could exchange it, then later said that the black manager said to wait until tomorrow. Very unprofessional, due to golfing trips and birthday celebrations. Business comes first when money is being spent. As a host to any business, a customer is expected to receive excellent customer service. The older nasty black lady that we’ve dealt with for the second time with the same nasty attitude, she is the perfect example to never employ...

Disappointing Experience Due to Unprofessional Staff

I visited today and was initially greeted very professionally by a young man. I came in for lubricants and decided to browse for some new items for my wife and me. However, my experience took a sharp turn when a woman rudely and unprofessionally interrupted my shopping, approaching me as if I were shoplifting.

While the gentleman was very pleasant, this lady's demeanor was so off-putting that it made me reconsider shopping here. I am genuinely upset by this encounter and her...

I was there the other day to buy some lube. I was trying to get one of the workers attention as she was day dreaming. The lizard-like woman barely responded and she did the same with other customers. It’s either she despises all people who come to the store or she thinks she’s better than them. I was glad to get outta there without a conflict...