For my 100th review, Hands down my favorite theater in all of the PNW. It doesnāt have recliner seats like newer or renovated spots, nor does it have IMAX or RPX.
But what it does have is charm and a great staff. Out of all the theaters Iāve been to from Cinemark, to AMC, to the other Regals here⦠this location has consistently been friendly with their team and managers. I appreciate how they recognize me and ask how Iām doing and remembering things from previous conversations. It really does feel welcoming.
Some may see this place negatively if they were to compare, but honestly the fact it isnāt as busy as the other locations (which are smaller) helps it become a true cinema with staff talking to patrons about movies and cinema again.
With hundreds (actually) new homes being built just blocks away, if this location got a little renovation with an IMAX or RPX, some upgraded seating, it will be just as busy and popular as the other locations. The location is great since itās isolated on its own and just minutes away even walking distance to so many homes.
Iāve come at all sorts of times with my Regal unlimited pass, which I got because of the staff here. Iāve been when I was the only one in the whole auditorium for a middle of the week no buzz movie all the way to a premiere weekend when 80% of the auditorium was full.
They keep the place clean, running, and welcoming. Thatās all you can ask for from a cinema. Shout out to the...
Ā Ā Ā Read moreSmells like āwet cigarette smokeā I reported to leadership here after the movie was over that only me and one gentleman was in the auditorium, and I had to switch seats because he stunk so bad of cigarette smoke (it was hard to pay attention to the movie because it was so bad and causing me a headache) āvery distracting, and disturbing they allow poor hygiene, like that regularly in thereā
and you could smell it from one one end to the other in the whole auditorium, they admitted they allow the homeless man to come in there and watch movies all day because he has a āregal passā And if you feel uncomfortable with it since he doesnāt smoke in the auditorium, they allow him to stay there
Although youāre allowed to have people removed from a place of business if itās affecting customers and employees they wonāt do this
Iām warning you, you will smell āa horrible cigarette smoke like a wet cigarette smoke stenchā when you come here, remember all day, like 3 movies a day they say this and he even said this
And they seem pretty defensive with this man like they feel sorry for him and they want him to stay in there Would you want your kids and your family or would you wanna come here on your day off and sit here for this?
Itās not fair for people to have to go through this because of...
Ā Ā Ā Read moreI always come on Tuesdays for cheaper price's today they charged me full price and said I don't have a rewards card. The rewards card is free and takes second's to set up they didn't tell me when I asked so I signed up and asked the manager to make it right he said no if you want to buy something you can I bought a drink popcorn package and 3 tickets and was charged $72 and they won't make it right customer service should tell people especially when asked. I will never come back it's overpriced dirty worst customer service and the movie was horrible Beetlejuice which makes it even worse that they won't make it right I'm still watching the movie but it's definitely the last time we come back DO BETTER all the person had to do is explain the card and I would of done it before but I've never been charged $12 it was always $6 but they are calling me a liar and are willing to loose 3 paying customers no wonder there's never anybody here rip off and the worst customer service even the Manager wouldn't make it right instead of watching the movie I'm doing this review in hope's this helps someone else I absolutely don't recommend...
Ā Ā Ā Read more