I would give more than 5 stars if I could! We had a confirmed reservation with another bounce house company who flaked on us 30 minutes before the start of our child’s party. I called Bounce House NW and explained the situation. I knew it was an absolute long shot but it so happened that John was near the warehouse which was close to our home and he was able to get a bounce house to us within 30 minutes. The kids loved watching him put it up. I loved the care he took to clean and sanitize it on site and that he clearly knew how important this day was to our daughter and wanted to help. He even texted me afterwards to ask if they were having fun. John truly went above and beyond and I wouldn’t hesitate to rent from them again. He literally saved the day!! Absolutely the best customer service with a caring attitude! ...
Read moreBounceHouse Northwest is 100% the best!! The owner, Jeff S. Showed up at my house 15 minutes after we ordered the bounce house. it was set up blown up and had water running within 35 minutes. We had been scammed by a rental that I had booked through marketplace and we were extremely disappointed as we knew that in one hour 20 4 year-olds would be here for a birthday party. Jeff went way above and beyond what I would have expected and was seriously an answer to prayer. Saturday was the hottest day so far of the year and that didn’t slow him down one bit. Wonderful communication hundred percent on the product hundred percent customer service I would recommend BounceHouse Northwest to absolutely everyone who wants...
Read moreBounceHouse NW has provided bounce houses for my kids' elementary school's fall and spring carnivals for the past several years. John provided bounce houses for us again this past weekend, and as always, was great to work with. The reservation process was simple. John always responded to my emails very quickly, and he was great about communicating with us on the day of our event. He arrived right on time to set up and take down the bounce houses. Other than showing him where to set up and where outlets were located, he was completely self-sufficient. I would highly recommend BounceHouse NW for any school (or private) event and would have no hesitation about booking from them again in the future....
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