E-Z Mart — Local services in Hochatown

My friends and I (BLACK) are currently in Broken Bow, OK on a vacation. We stopped by the EZ Mart to get a case of beer. My friend went in and was told that he needed his ID to buy a case of beer. He didnt have his wallet (but btw he is way over 21) so he went outside to have another one of our friends go in to buy instead since he had his wallet. The lady at the front made him (my other friend who went in) go get a new case of beer and said he couldnt buy the one that was previously brought to the counter which does not make any sense.

We went back in the store and the same situation happened to two people in front of us but this time, she didnt ask for their ID (They were WHITE). It was clearly discrimination. She stated she have to ID people based on their “LOOK”…The cashier’s name is Tricia. My question to Tricia is why didn’t you ID the WHITE customers who came in to buy drinks with alcohol in it but instead you wanted to ID m black friend. I get it, you have a job to do and ID people who want to purchase beer/alcoholic beverages, but make it fair across the board. Don’t make the Black guy go get his ID because of his “LOOKS” and let the White customers get a pass.

Once again the cashier’s...

I am writing to express my deep dissatisfaction and frustration with the unacceptable treatment I received from an employee at your store E-Z Mart, July, 14th 2025 at 5:40 PM

This Guy in question was rude, arrogant, and disrespectful, demonstrating a complete lack of professionalism and courtesy. Their attitude was entirely inappropriate: I was on the store with my kids and we try to pay with Apple Pay and he came telling us with a bad attitude that it doesn't work, when I try to open the wallet to pay with card he repeated the same with an arrogant actitud , I told him that its not the best way to take care of customer.

I am aware that this is not the first complaint filed against this person — several reports have already been made regarding similar behavior. This indicates a lack of proper follow-up from management, and it's concerning that someone with such conduct is still allowed to interact...

We were traveling through and needed gas. Apparently this gas station cannot provide gas. Isane I know! There's probably about a $1000 worth of prepaid charges on our card. My husband tried probably about 5 or 6 times to get the pumps to work (we tried 2 different ones) and went to talk to the not very unhelpful attendants several times. So 30 minutes later we had .44 cents in gas. Aside from that this gas station is pure chaos. Cars and trucks in and out and there's so much stuff stacked by the entrance it was like walking through a maze. The inside of the store had empty shelves and but also was somehow cluttered. There was a huge puddle of water outside the doors to the bathroom. Save yourself the headache and go to the station across the street. That's what we ended up doing. It doesn't look like the nicer gas station but it was. It was also easier to get in and out due to the convenience...