Jacob was here all day helping me get my alternator taken care of. They had my alternator in stock, and I was able to find the tools I needed here too.
My car is stupidly designed, and I needed a very low profile 3/8” drive ratchet to release the tension on my pulley. I went next door to Tractor Supply to compare prices. I came back and bought it here. It worked great, and now I have a great new tool in my kit.
I also called the other auto parts store in town, and they quoted me an identical price for the new alternator, so why would I drive further off the interstate to get there? This place is very conveniently located.
Jacob tested my alternator without hesitation at 7:45AM, in the 31°F. He was friendly and knew about what I needed.
I’m a looooong way from home, and I knew this stretch of the 40 was a tough spot to break down. I’m very glad I landed...
Read moreI was looking for lug nuts and two representative of this store tried to tell me that the full measurement of the lug bolt was needed to sell me lug nuts. 7/16 fine thread BTW. I am not ignorant when buying auto parts so the bull he was trying to sell me resulted in a blank stare back to him. I am legally deaf and was also told to watch my tone of voice. Impossible to do being deaf. These employees need to be properly traind on automotive parts...
Read moreThey don't even diagnosis for you asked a bout a part they said they had it and they didn't so we had to order it and come back in again wasted gas on this also my friend ordered a part which was never ordered he ended up having to put in the order again and wasted time and gas on it to starting to notice Holbrook is bad all the way around for customer service in all...
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