Holly Springs Ace Hardware — Local services in Holly Springs

In preparation for hurricane Florence, I ordered a generator from Ace. The website stated it would be in before the storm and I called the customer service line and they confirmed it was in process of being transferred to the store. I called today to check on the status where I had not heard anything and they said I missed the cutoff to order one and it would not be here until after the storm. I should have known better to trust something important like this to Ace hardware. At the time I ordered it, there were other options for me to get one. Now we...

This location is small but mighty. They might not have anywhere near the selection of the big box stores, but you know what you will find that you can't at those larger chains? Personal customer service. I can count on one hand the amount of times I've entered Ace and wasn't immediately greeted or asked if I needed help with anything, and that's saying a lot as I've been a repeat customer for over 2 years now. The prices are fair. The people are friendly. It's a great little, local hardware store that I'm happy to support in...

I would recommend this Ace Hardware 10/10 times! We ordered a new grill and it was supposed to be delivered today. When I called about the order, the order had "errored out" and I was told to contact Customer Support. When Customer Support was less than helpful, Jake told me to place a new order and he'd have the grill to me today. Jake and his team not only delivered it, but gave me a small gift as an apology for the trouble we'd had. I will never shop at another Ace other than this one. Thanks to Jake and his team at Ace...