The employees of this hospital are over worked. The hospital is understaffed. The dietary department cannot seem to fulfill orders properly. With one cup of tea patients are given 12-20 packets of spenda. Why so many for one cup of tea? My family member is a diabetic. The dietary department has on more than one occasion provided sugar instead of spenda. In addition to items that contain sugar and items that should not be eaten with intestional blockages. One of the most important parts of the day is a patient's meals. Yet simple requests and health dictated food choices are often over looked.
The employees are over worked. On more than one occasion a single nurse is doing both jobs of the Floor Nurse and PCA. During one of these times they mixed my family members test results with another patients and started an iv of medicine that caused a serious allergic reaction. Before treatement we were not positive for infection. After the allergic reaction we were now positive. How can something so simple be so hard in in a multimillion dollar establishment.
It's scary and dangerous having a family member in a memorial hospital. Someone needs to be in the patient room at all times to maintain constant vigilance of the employees performing tests and administering medications. During a previous visit a family member was almost given a dose of insulin 10 times over what was needed. Less than 45 minutes after another nurse gave the correct injection. With all the technology today wouldn't an employee be able to see what was given to the patient.
Please if your insurance is only good at a memorial hospital. Please make sure that someone is always with your loved one in the room. Their life may...
Read moreStaff and ER is the worse I have EVER seen.I went to the ER because of chest pain, heart fluttering and racing,a sever headache and just felt very weird. I told the sign in nurse I was also having hot flashes she laughed and said I know I have them all the time. Ugh I am 45 not menopausal! She said sounds like anxiety, I told I have had an anxiety attack before and this was not anxiety related. (She is not a nurse or doc just the sign in blood pressure lady) They sent me back to the waiting area....for 3 1/2 hours! When I asked did they know how much longer it would be a different worker pointed to the waiting area and said in a harsh tone..do you see all these people in here? When you are next we will call you, and pointed her finger at me. another 30 mins past and I went to the front sign in desk and asked nicely is there any way at all to tell how much longer it will be. She looked at me and said no, you will have to sit and wait your turn like everyone else. I was not asking to be put ahead only how much longer. She said just have a seat mam. I took off my band and laid it on the counter and said I'd rather have a heart attack at home than in a hospital with this kind of staff. I have found out since then that I have atrial fibrillation and was showing signs of a stroke.also my cholesterol...
Read moreI had the pleasure of visiting with Dr. Evana Valenzuela Scheker and her staff at the division of Endocrine Surgery. From scheduling the appt to the office visit, it was by far the best experience I have had. I came to her for a second opinion on what could possibly be a scary situation for me as I am recovering cancer patient. Knowing my history she took the time to explain things in great detail so that I can have the peace of mind I so desperately needed. I had arrived late for my appointment and she and her staff waited! Imagine how often that happens! Astonishing! Normally it’s the other way around. Despite the fact the I was late her staff welcomed me with a wonderful smile and took me in right away. Everyone from the front staff to her medical assistant to her PA, just a lovely group of empathetic women. Going to the doctor with concerns can be scary especially if you have a history, cancer stays with you. The trauma of it all never goes away. So the one thing you want from a visit with a doctor is someone who cares and understands! I highly recommend Dr. Valenzuela Scheker, she is truly a wonderful doctor and you can genuinely tell that she really cares about...
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