Review for Flynn O'Hara - Holmdel, NJ Location
We recently visited Flynn O'Hara in Holmdel, NJ, to shop for my daughter's school uniform as she enters kindergarten.
From the moment we walked in, Caitlyn was fantastic. She guided us through the list of needed items and helped with sizing. Her patience, professionalism, and deep product knowledge made the process smooth and easy.
After Caitlyn, we were assisted by Tyler. He helped us find additional items and his friendly, personable nature made the experience even better.
Finally, at checkout, Emma ensured we had everything we needed. She was friendly and clearly explained the process for ordering and picking up any items that were not immediately available.
Overall, the entire experience was excellent. The team at Flynn O'Hara in Holmdel, NJ, is strong, professional, and made our shopping trip enjoyable and stress-free. Highly...
Read moreTwo years my children's school has used Flynn O'Hara for bottoms (pants, skirts) and shoes. At first it was ok to bring the children to the store to try things on but this year especially the store has not even had my children's sizes. Management's answer is always that they can order what we need but that means a return trip to pick up! I've complained to the local manager and to the corporate offices about not even having my children's sizes to try on. No improvement. And they won't measure your child either to see what size they might wear. Staff almost fainted when I suggested they measure. This store is a large one, much larger than the previous site, with many schools. I know their refusal to stock adequately is for financial reasons. I hope the store gets a new manager soon. Someone who understands...
Read moreOrdering online is def the way to go. In the store they same to work backwards… I went to the store waited online under where it says “return” only to be told to go to the cash out register for my return. Fine I go to the other register return my items but I needed to purchase one more shirt so I was sent back to the first register to only get a clipboard of what I wanted- (which was 1 shirt!) then I had to take my clipboard to another table for the worker to pull the shirt I wanted (which was right near the register I was sent to do my return) and needed to make 3 different lines for all these transactions. All this to say that their process seems a little skewed- and some of the workers had a face as if I was...
Read more