Moped Garage JP Powersports — Local services in Honolulu

My Metro moped broke down, I usually take it to Moped Direct, where I bought it for fixes but this was 2 blocks from where it broke down, so I tried out this place.

First guy I talked to quoted me "a couple of days" to have it fixed.

Second guy I talked to said "it could take up to three weeks"

It wouldn't start, figured it was a battery or something pretty simple. After 2 weeks of hearing nothing, I went and asked what the status was. The guy (first guy who quoted 'couple days') was there and said Metro Mopeds were "their own beasts" and theyre tough to fix.. He also said his electrical mechanic was out of town and nobody knew how to fix it until the mechanic returned.

I asked if anybody else was available to take a look at it, as I thought it was a simple fix.

The guy smirked and said it was something more complicated than just a battery. I then said "I thought the electric mechanic was out of town, and you said nobody has looked at it.. how do you know it's not the battery, and it's something expensive or complicated..?"

I then asked him to just give me the key so I could take it somewhere reliable. I took it to Moped Direct on Kapahulu, they had it fixed within 30 minutes. It was the battery.

So, seems like Moped Garage doesnt know what they're doing, and they are using sleezy tactics to upcharge people for stuff...

I went to purchase a lock, and first I will state that I have purchased a new moped , three 120$ locks, countless service checkups as well as several tow fees. Many of the charges for the fixes and service checks were priced in a predatory way, meaning they were in contact with my mom, who lives in Rhode Island and I am aware that she can be decieved by kindness and a general expectation of people who are professional to operate with those guidelines. But I went a week ago and waited for the guy to finish talking with a customer about potential job that superceded my announced visit (I had called about 10 minutes before to be sure that they had one in stock.) to the tune of my waiting for one hour..All in all I have no plans of ever going back there. It's a shame that the showroom location was a great experience with excellent quality of service and overall experience 5star but I'm sure that if they totally revamped the service and parts location that they will be better. MOPED SHOP! GO THERE! MOPED...

JP Power Sports at 919 Waimanu St, Honolulu, is hands-down the best place for two-wheeled machines on the island! They saved my KTM motorcycle when no other shop could figure out what was wrong. Their repair costs are incredibly reasonable, especially compared to other shops that seemed more interested in draining my wallet than fixing my ride. I also take my moped here for service, and let me tell you, with over 5,000 miles on it, I didn’t think it could ever run like new again. After their full service, it sounds better than when I first bought it from another shop! The team at JP Power Sports is skilled, trustworthy, and truly cares about getting you back on the road safely. I won’t trust my precious bikes to anyone else. If you’ve got a motorcycle or moped, this is the only place to go!

BTW Brandon is a...