Pickup was a mess. The initial pick up location near hotel was disorganized and generally terrible. The first shuttle arrived and said he was there for a group of 12, except only 2 of the 12 were there. Though other of us were there on time, we were told that driver would return after drop off or a new shuttle would come. Eventually, much later than time set for pickup, a new shuttle arrived with a rude driver. He decided to skip myself, my family, and another woman waiting in line at his shuttle and proceed to get two people not in line alone with a woman who appeared to be recovering from surgery. The surgery lady was understandable, not the other two. We thought the end of the mess was there, but no it continued at the second location where we had to get assigned to another shuttle. We were told to wait for name to be called out, but that didn't happen. We were told eventually to go to one shuttle and then randomly grabbed by another individual for his shuttle. Nice individual, but we did not visit all the advertised places (missed waterfall and coffee farm) and too much talking for such a long day. For the ride back to drop off and other times, it would have been nice to have more quiet time. I appreciate he wanted to tell us a lot, but it can be information overload. All in all, I would pick a different company or go to the places...
ย ย ย Read moreOur tour was set for 12/27/23, christmas vacation trip from Alaska. The host Healani was supposed to be off that day and let it be known the moment we settled on the bus he was not happy to be there. His introduction was unprofessional and he was on the last step of the bus and made no eye contact. Reminded us immediately tips are how he makes his money. There were two other bus tours taking the same trip and they were dancing and singing and having fun! Many promises such as swimming with turtles didn't happen nor was a heads up given that this was not the time of year to see them. Many sites were a 5 min drive by, very rushed overall tour. The host spit out random Hawaii facts but always followed up with a negative comment almost every time. Talked a lot about giant cockroaches where he lived. Myself included was almost left on one of the stops. My travel partner had to stop him from leaving me and on our last stop to a coffee plantation he almost left a family of 4 who had two small children. Overall was not a good experience. Going to the north shore was not a good experience with this host. Sad, from...
ย ย ย Read moreMy friend and I only had a few days on the island of Oahu. We found this (Circle Island) tour and decided to go for it. No regrets! This company is top-notch, very prompt, and professional from pick-up to drop off. Our tour guide, Paul, was amazing. He was very friendly and informational, and by the end, we felt like family. He really engaged with everyone. His stories, facts, and jokes were really entertaining. He did a great job in getting 20 strangers to interact with each other. This tour has several stops, which seems like alot however it was nice having a variety of places to see and experience. My favorite part of the tour was all the local eating spots we stopped at. To have authentic and local is important to me. Spending time at the beach and seeing the turtles was the highlight of the trip. I would definitely recommend this tour. When I go back, I will do this tour again. It is money well spent. Tour is small groups (ours was 20 people). Moderate walking. Stops included clean bathrooms, souvenirs, shopping, photo opportunities, and local...
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