Ai United Insurance — Local services in Houston

First time to this location, Brandy gave me the nastiest customer service ever attitude and everything beyond. I spoke to customer service. They said they’re going to call me back. I really don’t know what’s going on with her, but she really needs to have someone talk to her about helping customers, I will never be going back to this location on top of it. They take my money charge me extra eight dollars to process my fee and not only that they don’t wanna give me my insurance card because they don’t know how they say they don’t have a manager and that they have to call her and find me a manager pops out Either way. I’m still making a complaint bad. Customer service will not be going back. And to top it off I went on my lunch hour just to turn out that I am late because of her attitude and me...

Went in to get insurance quote for vehicle and also title change, agents will get your information and tell you the companies closed even shortly after opening times, and that they will call you before end of day or next day. Agents will not call you at all. I called and explained my situation, agent immediately KNEW who i was without me saying my name. I was placed on hold, agent came back and said they will call me back, the agent didnt leave my information. This location is...

The agent named Perla has bad attitude, she gave me 2 prices in 2 days, the difference was $ 200, her answer was the prices change every day, then I said, ok I don't want make any change to may policy, she get mad and and she said, have nice day bye... just...