Elegant Nails — Local services in Houston

The lady was rushing my manicure, and instead of starting on my right hand that was soaking in water, she began working on my left and ended up cutting three of my fingers on that hand. The color I chose ended up not being as accurate as the sample, but the nails themselves still look okay, despite some of them being cut at different lengths. The entire time this was going on my husband was sitting there waiting with his feet soaking in room temperature water, but no one ever came to work on his pedicure even thouggh there was literally only one other customer in there. We ended up leaving once my nails were done and will not be back. My cuticles are sore in multiple spots and one of them won't stop bleeding, it looks bad. Edit: Added pictures of my nails less than 5 days after I got them done. Chipped polish, extremely dry skin all around the nails from rushing my manicure and dry blood spots from where I got cut...

I will start by saying that I originally started going to this nail salon because I followed a girl named Tina when she moved to this location. Since the pandemic Tina hasn’t been working. I continued to go to this salon because the staff was nice and Hannah did a good job. However today was the second time that I came in for an appointment that I had scheduled over the phone, but upon arrival they didn’t remember my appointment. The previous time I waited 30 minutes past my scheduled appointment time for service. Today they said it would be over an hour before they could take me. While I can’t say who it is that answers the phone, I know they do not write down the appointments. Very disappointed and believe this is definitely a bad business practice as it doesn’t provide good customer service. I...

The tropical pedicure and basic manicure were executed very well. Great massage! Excellent exfoliation. However- The salon smelled excessively like cats. I wonder if the space was a pet store at one time. The salon is very outdated circa 1996. Everything from the bathroom to the pedicure chairs to the services menu to the towels to the tools being used are very basic. Nothing luxurious about the experience.

I’d much rather go to a luxury style salon that offers free drinks and a neck massage for the $63 plus tip for a rather traditional no polish manicure and pedicure. If it was $50 plus tip or less this type of experience would...