If you want to be ignored for up to 15 mins. To be approached by Balinda whom choose to stay in the employee office even though she saw us standing there. This occurred on a Wednesday morning around 11:15am. If your employee doesn’t want to work, stay home. Others can barely acquire a job and her supervisor Latonya Scott didn’t help. We purchased a ticket and when handing it to Balinda, she asked for photo ID, never requested prior to purchase of ticket. She refused to accept the Photo ID on my phone. Still legal and valid. Funny how now Miss Scott and Balinda all of a sudden say they need to touch it in person and it’s at their discretion to accept it or bot. At this point, we were just being harassed by sad and lazy employees. I’ll never come back. Houston a great place to visit, but you can keep the nasty employees and paddle boats...
Read moreI was super excited about trying out the paddle boats for the first time with my husband when one of the coworkers were unnecessarily rude. When we walked up & asked if they were still open, he dryly said, “We close at 5,” & continued with what he was doing. It was 5:20 at the time & there was one family left paddling. As we walked away understanding that they were clearly closed, another family of a different race walked up & asked the price. The guy who dryly told us they were closed, told the family the price instead of telling them as well that they were closed which insinuated that they were still open. As we slowly walked away, a different employee then informed the family that they were in fact closed already. I’d rather not take my chances again paddle boating at the Houston zoo with such employees as the older guy we...
Read moreEnvironment clean, weather was nice when me and wife came. Decided to go avail pedal boat ticket but wasn’t allowed to because we didnt have the physical ID with us. Its 2024 everything going A.I Digital, we have our Digital IDs on our iPhone Follio walllet but per the receptionist guy at the boat booth they need the physical ID card. This is the first itime it happened to us, we didnt have any problem using our Digital ID everywhere else nor have problem with apple pay.
Whoever the owner is….. yo! You can invest for a scanner for ID. But yea even so… Physical or Digital people will fake everything if thats ya’ll...
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